Mike Edwards - Leaning and Development Manager
A Day in the Life at Love Energy Savings...
Mike Edwards - Learning and Development Manager
After a battle with fellow commuters on the M62 I’m always relieved to get to work. If I’m delivering a training session, then my day revolves around ensuring the training experience comes to life for those attending. I’m always committed to making sure it’s as informative, engaging and interactive as possible, equipping employees with actionable advice and knowledge that they can take into their day-to-day activities.
If I’m not delivering a training session I spend as much time as possible on the contact centre floor, getting a feel for what’s going on so I can design and deliver effective coaching.
About you and your team…
What are you responsible for?
I’m responsible for the Learning & Development department, that genuinely cares about everybody who works here. We’re committed to making sure everybody is the best they can be, in all that they do, all the time.
All training and coaching activities at Love Energy Savings come from my department and we’re always working on improving to deliver the best experience possible to our wonderful employees.
What do you LOVE about working at Love Energy Savings?
The people, the people, the people! The people here are amazing – a real willingness to learn and be the best they can be. It’s great to be a part of their growth and working with them to do what’s best for the company to see it evolve and succeed in helping businesses find a cheaper deal on their business electricity and gas.
Tell us about your journey so far at Love Energy Savings
My journey so far has been great. I joined a department that was still in its infancy but in a matter of months it has grown massively. My time at Love Energy Savings has been spent building on the foundations that had already been laid and I’m really looking forward to an outstanding 2017.
We’ve got big plans for the future and I can’t wait to get started. We’re improving the induction experience all the time and with such grand recruitment plans in the pipeline, it is important we can deliver first-class coaching and support.
When not working what can you be found doing?
When I’m not battling with fellow commuters on the M62, I can be found spending time with my wonderful wife and children. When not being shouted at by the kids while playing Call of Duty, I’ll be watching The Walking Dead, preparing for a zombie apocalypse.
To meet more members of the Love Energy Savings family? Meet them here...
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