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Just How Turbulent is The Relationship Between Energy Suppliers and Their Customers?

Written by at 16:25

Love Energy Savings has delved into some recent research regarding the strained relationship between UK energy suppliers and their customers, and the results are very interesting indeed.

Turbulent Energy Supplier Relationships

Following the bad press being aimed at the Big Six energy suppliers and their relationship with home and business energy customers, we decided it was only right to have a dig around and see if this was justified. Being committed to bringing some transparency to the energy industry, we thought this was the only way of finding out where the problems lie. With this in mind, we have come up with this great little infographic for you to read and share with your friends and colleagues.

In the infographic you can see:

-          The most complained about energy suppliers between October and December 2013

-          What issues have been causing energy customers to complain?

-          Customer scores for the UK’s 20 most prominent gas and electricity suppliers (based on 8,500 respondents)

-          How do the smaller energy suppliers fare against their larger counterparts in terms of complaints and overall satisfaction?

-          Home and business energy switching habits?

The ultimate message being driven home by our research and the resulting infographic that now is indeed the time for to switch your home and business energy, if you haven’t done so already. With more and more customers becoming disillusioned by the prices they are paying for their gas and electric as well as declining standards of customer service, why wait any longer?

Energy Resources

If you like this energy feature, why not visit our Energy Help Centre which is full of guides regarding every aspect of the domestic and commercial energy sectors. From Fracking to Ofgem, we have it all covered and are always adding to this thriving hub of energy resources.

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Since we were formed in 2008, Love Energy Savings has gone on to become the most trusted business energy price comparison specialist in the UK. We’re here to save you time and money, and to share our vast knowledge of the energy market. It’s no wonder that 86% of our customers continue to use our service year after year.



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