Our “Track My Switch” Tech Wins’ International Recognition
We have always been very proud of our awesome technology here at Love Energy Savings, and so we are incredibly pleased that it has been recognised by the international Golden Bridge Awards 2016.
Recognised as a Silver Winner of the “Best Product or Service of the Year (100-499 Employees)” in the Energy Industry Innovations category, our Track My Switch technology impressed the judges, and rightly so!
“Track My Switch” was designed with our customers firmly in mind. We know how confusing the switching process can be, and it has always been our mission to make it as easy and simple as possible, doing all the hard work on our customers’ behalf so they can continue running their business.
The idea was inspired by the Domino’s pizza delivery app, where consumers can track their order from submission to their door. At Love Energy Savings, we wanted switching your business energy supplier to be that simple, as simple as ordering a pizza.
Due to the nature of the energy switching process, customers can apply to switch supplier or tariff up to 6 months before their current business energy contract ends. “Track My Switch” guides the customer through the period between applying for the switch and the live date, so they are full aware of the process and of any issues that may be raised during that time.
Luckily for our customers, our Energy Experts are on hand to deal with any objections from suppliers on their behalf. Even so, it is easy to lose track of where a switch is up to, and that is where “Track my Switch” comes into play, letting a customer know exactly what is happening at every stage in the journey, ensuring full transparency and total confidence.
The annual Golden Bridge Awards seek to recognise the world’s best businesses, from every major industry in the world. Organizations from all over the globe are eligible to submit nominations; public and private, for-profit and non-profit, largest to smallest and new start-ups.
Love Energy Savings are one of only two English businesses who made the cut, being honoured alongside companies from the USA, Canada, Asia and mainland Europe.
Commenting on the accolade, Phil Foster, our Managing Director had this to say:
“It is great that our technology has been internationally recognised, we work very hard at Love Energy Savings to ensure the customer experience is ‘simply better’ than that which our competitors offer.
“Track My Switch” aims to give full transparency of the switching process, something which the utilities industry seriously lacks at present. We want to dispel the myth that switching is complicated and time consuming, and our market leading technology is allowing us to do that.”
Want to experience our award-winning technology for yourself? Just enter your postcode here and let us do all the hard work for you. Alternatively, you can call one of our Energy Experts today on 0800 9888 375.