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The Love Energy Savings guide to installing a new business energy meter

What do I need to know?

When planning to install a new electricity meter there are a few things that you need to find out, most notably your Meter Point Administration Number (MPAN) or Supply number.

You will find your supply number on any recent energy bill or connection documentation. If your property does not currently have a supply number, you should ring your local Distribution Network Operator (DNO) or one of our energy experts on 0800 9888 375.

Your DNO will vary depending on the geographical location of your business. Find out who yours is here: 

Regional Suppliers


When should I request a new meter?

Once an agreement has been reached with your new supplier, the full installation process should take between two and three weeks.

However, if you are getting a meter installed for the first time, this period can extend to up to 12 weeks due to the potential need for cabling to be laid in order to supply your premises.

You should ideally request a new meter as early as possible. This gives you time to find an awesome deal and accommodate for any unplanned delays.

What type of meter do I need?

When contacting your chosen supplier about your new meter, you will probably be asked what type of meter your business requires. This will depend on the amount of energy you are planning on using on an average day and when you will be consuming it.

1)      Single-rate meter

A single-rate meter is best for businesses who operate during normal business hours (8am – 10pm). Usage will be charged at a single flat rate. 

2)      Two-rate meter

This is sometimes known as an Economy 7 meter and it differentiates between peak and off-peak usage, charging less for the latter. This is ideal for businesses who use energy late at night like takeaways or businesses that require machinery to run 24 hours a day.

3)      Three-rate meter

This meter takes weekend usage into account alongside peak and off-peak supply - charging all three at differing rates.    

What type of contract should I get?

The type of contract you chose will depend on various factors including geographical location, price and usage.

To find a contract that’s right for your businesses, first check your meter profile type, which can be found on your bill. See our handy diagram below:

MPAN Half Hourly


If you are a small or medium-sized business with a 03 or 04 profile, you can quickly and easily compare 150 different tariff options from 18 different suppliers right here using our free and impartial comparison engine.

If you have a 00, 05, 06, 07 or 08 profile type, you will require more specialist advice and this is where our energy experts can help. Simply call 01204 866 241.

Our energy experts are always on hand to help should you need any guidance or assistance installing a new meter. Your new supplier will take charge of the manual installation, but if you have any queries or concerns about which contract or supplier to choose, or questions about when your supply will start, please don’t hesitate to get in touch.