Switching your business phone line provider is a huge decision. However, if you’re not experiencing the service you expect or could be getting a better deal, it may be time to switch.
Whatever the reason, you need to change who provides your phones. With so many options and variables to think about, it can seem overwhelming. However, with our helpful guide on how to switch business landline, it is easy to choose the right deal for you.
How to choose a new business line provider
There are several things you will need to take into consideration when switching business landline. You will obviously want to get a great deal on price, but there are lots of extra features your business could benefit from.
- Call price
Let’ get the obvious consideration out of the way. When you set up a business landline, you need to consider two prices. As with domestic landlines, you pay for line rental and call charges. Unlike domestic rates, business landline call charges are often low. This means that if you were using a domestic landline for your business, it is always worth switching. The cost of your line rental can vary significantly. Check that your current supplier is not charging more than their competitors.
- Set up price
The price that you see is not always the only price you pay. When you set up a landline with a new company, check if they will charge you a set up cost. Business landlines sometimes come with a charge for starting a new account. They can also charge you for fitting your new phones. Find out what kind of phone socket you already have, and whether you need more to be put in. Some business phone supplier charge for this.
- Added features.
Business landline features are important for managing call traffic and customer experience.
We have partnered with one of the UK leading communications specialist, Daisy. This allows us to deliver several quality features with the backing of 24/7 customer support. This includes call barring, call divert, call minder, conference calling and much more.
Each package is tailored to each businesses individual requirements.
- Customer service
If nothing goes wrong with your business phone line, customer service won’t be that important. However, for most businesses, the support they receive matters. We offer a dedicated 24/7 business support line. Whatever supplier you choose, it is important to ensure you can receive support whatever hour of the day.
This means that if anything goes wrong, you can sort it out quickly. If avoiding downtime is important to your business, this option matters. Check the reviews that other customers leave for a company’s customer service team. Even if a company advertises a dedicated helpline, check their operational hours.
Compare our business lines deals
Considering all of these options can seem complicated. After all, you want to get the best deal, offer and service for your business.
Our dedicated business lines team can help advise you on the best deal for your business. We will never sell you more than you need. Get in touch here.