We’re proud to announce Love Energy Savings is a finalist in the prestigious Energy Live Consultancy Awards, for Energy Consultancy of the Year!
The awards, considered one of the industry’s biggest award nights, are a showcase for businesses in the energy industry to show how they go above and beyond for the good of their customers and the wider UK. In terms of importance, they’re like the Oscars of the energy world, or even Top Gun.
This year they’re held on June 19th in the National Film Theatre on London’s South Bank.
Love Energy Savings’ MD Phil Foster was over the moon with the result, saying: “The company has come from strength to strength over the last year and it’s fantastic to see the reward, we’re passionate about making life as easy as possible for customers and that attitude has got us to where we are today.”
So what have we done to get to the finals?
In short, we’ve listened to customers, to market research, and to UK businesses and made improvements to our service that people really want. From developing our (warning: tongue twister) online business energy price comparison engine to deliver simpler, quicker and more accurate results, to making life easier for customers by refining our communication strategy.
In fact, our latest Net Promoter Score (NPS) was 95% and our Trustpilot score is an outstanding 9.2! All part of our company’s vision: “Creating a big difference by making life easier”.
We’ve also highlighted three areas that are integral to giving the best experience possible for customers. Fair pricing, impartiality, and transparency. That means we always recommend the best rates possible, but give customers all tariff information we can so they can make an informed decision.
What’s so great about being a TELCA finalist?
Well, it means we’ll have much more influence in the industry, which means we’ll be able to negotiate even better energy prices from suppliers, saving our customers even more money! On top of that, we’ve already seen a 100% growth in customers over the last year, so the more businesses we help to save money, the better!
It’ll also help us push for more things that will help make life easier for UK businesses that we were unable to do in the past, like being able to not only compare business energy prices through our website, but also to let businesses actually switch tariff online without picking up the phone (just like the home energy market).
The Energy Consultancy of the Year
Obviously, being an Energy Consultancy of the Year award finalist is a massive success for Love Energy Savings. It’s a demonstration of all the hard work we’re putting to make life easier for our community of businesses (and homes!). We have bigger and better things planned for the next 12 months to fortify our position as one of the most trusted and reputable businesses to deal with in the energy industry.
Getting this far wouldn’t be possible without all our fantastic customers who put their trust in us to deliver a fantastic service, our staff who tirelessly deliver impartial advice and find the best possible rates for our customers, and of course, our company ethos.