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Terms and Conditions

Website usage terms and conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Love Energy Savings relationship with you in relation to this website.

If you disagree with any part of these terms and conditions, please stop using the site immediately. The term ‘Love Energy Savings’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 2 Springfield Court, Summerfield Road, Bolton, BL3 2NT. Our company registration number is 6322305. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms and conditions of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

This website uses cookies to monitor browsing preferences. Further information on the cookies we use can be found in our cookie policy.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

On submitting your details for a business energy comparison, we will call you on the number provided to discuss your options and guide you through the next steps. You have the right to request that we do not call you but this will mean we cannot provide you with the full service you have requested by completing the form.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

£50.00 Electronic Bank Transfer - Telco Promotion T&C’s

  1. The following definitions apply to these Terms and Conditions.

Promotion Period: The Promotion Period will commence on 12.00AM(GMT) on 15/09/2022 and will close 11.59PM(GMT) on 31/10/2022.

Promoter: Promotion organized, managed, and funded by Love Energy Savings.com Limited

Promotion: £50.00 payable to each business, to be paid one calendar month after the start date of the All-in-One Contract.

Promotion: For each site address with a Daisy Communications Ltd. All-in-One Contract (which is a Valid Contract) entered in to by the customer within the Promotion Period via Love Energy Savings, where the contract goes Live, Love Energy Savings will pay the business £50.00.

All-in-One Contract: A business telecoms 36-month contract with Daisy Communications, which must include Fibre to the Cabinet (FTTC), Fibre to the Premises (FTTP) or Single Order Generic Ethernet Access, subject to availability of Fibre at the site address; which must be entered into within the Promotion Period via Love Energy Savings.

Valid Contract: A contract which has been entered into with appropriate authority, signed verbally or via DocuSign within the Promotion Period via Love Energy Savings, which has been processed and accepted by Daisy Communications, which includes the passing of applicable credit check and relevant compliance checks. Daisy Communications reserve the right to decline contracts.

Live: This references the date the All-In-One Contract starts and becomes active, along with when all relevant services and products included within the All-In-One Contract are installed and available to use.

Participants: All business customers who enter into an All-in-One Contract, that is deemed a Valid Contract, with Daisy Communications via Love Energy Savings within the Promotion Period, which subsequently goes Live, will receive £50.00.

Territory: UK

Promoter

  1. Love Energy Savings.com Limited’s office address is Unit 1 Springfield Court, Summerfield Road, Bolton, BL3 2NT (Company number: 06322305).

Promotion Period

  1. The Promotion will be open during the Promotion Period. Contracts entered into outside the Promotion Period will not be deemed valid entries.

Eligibility

  1. To be eligible to participate in the Promotion, Participants must be a business located in the Territory, with a business energy meter, and the person who agrees the All-in-One Contract must be 18 or over and also have the authority to agree energy contracts on behalf of the business they represent. The All-in-One Contract also must meet the criteria of a Valid Contract.

Promotion and payment

  1. The Promotion is a £50.00 payment from Love Energy Savings via electronic transfer to the eligible business’ bank accounts within 45 days after your All-In-One Contract goes Live and upon the customer sending an invoice (whichever is later) with their business’s bank details for £50.00 to [email protected].
  2. Love Energy Savings reserves the right to provide a similar substitute of equal or greater value to the Promotion.

  3. The Promotion is awarded to the business, not the individual customer who agrees the contract on behalf of the business.
  4. The Promotion is non-exchangeable and non-transferable.

Privacy and Data Protection

  1. When receiving a quote from or agreeing any contract via Love Energy Savings, Love Energy Savings are Data Controller for the purposes of data protection legislation. Any personal data submitted by the Participant shall be processed in accordance with Love Energy Savings’ Privacy Policy https://www.loveenergysavings.com/.

 

Any personal data collected from the Participant by Love Energy Savings in relation to an All-in-One Contract, will be shared with Daisy Communications in line with the above Privacy Policy (which covers the type of personal data collected and the lawful basis of processing). This personal data will also be processed by Daisy Communications in line with their own Privacy Policy, which can be located on their website.

 

General

  1. Love Energy Savings reserves the right to withdraw the Promotion at any time before the end of the Promotional Period.

 

  1. Love Energy Savings reserves the right to refuse to award the Promotion to anyone not acting in good faith.

 

  1. Love Energy Savings reserves the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary the Terms and Conditions.

 

  1. Love Energy Savings will not be responsible or liable for: (a) any failure to receive submissions due to transmission failures and other conditions beyond its reasonable control; (b) any late, lost, misrouted, or damaged transmissions or entries; (c) any computer or communications related malfunctions or failures including but not limited to the Website; (d) any disruptions, losses or damages caused by events beyond Love Energy Savings’ control; or (e) any printing or typographical errors in any materials associated with the Promotion.

 

  1. To the maximum extent permitted by applicable laws, Love Energy Savings, its agents or distributors will not in any circumstances be responsible or liable to compensate the Participants or accept any liability for any injuries, losses or damages of any kind arising from participation in or in connection with the Promotion. The above limitation of liability shall not apply to liability arising from fraud (including fraudulent misrepresentation) or death or personal injury caused as a result of Love Energy Savings’ negligence. The Participants statutory rights are not affected.

 

  1. The Participants will be solely responsible for any and all applicable taxes and any other relevant costs or expenses which are not stated in the Terms and Conditions as being included.

 

  1. The Promotion is governed by English law and the Participants shall submit to the jurisdiction of the English Courts.

 

 

EDF £5,000 Prize Draw Promotion T&C’s

  1. The following definitions apply to these Terms and Conditions.

Promotion Period: The Promotion Period will commence on 12.00AM(GMT) on 04/04/2022 and will close 11.59PM(GMT) on 31/05/2022.

Promoter: Competition organized, managed, and funded by Love Energy Savings

Prize: £5,000.00 payable to the winning business, to be paid upon the later of the start date of the contract and EDF compatible smart meter installation (if eligible)

Promotion: Each address with a Signed Contract within the Promotion Period via Love Energy Savings.com Limited, which is deemed a Valid Contract on or before 30/06/2022, will equate to one entry by the Participant and will be automatically entered into the prize draw. If more than one contract per address is agreed, this will equate to one entry. From the entries, one winner will be selected at random by Love Energy Savings for their business to receive £5,000.00, to be paid upon the later of the start date of the contract and EDF compatible smart meter installation (if eligible).

Signed Contract: A business energy contract with EDF Energy which must be entered into with appropriate authority, signed verbally or via DocuSign within the Promotion Period via Love Energy Savings.com Limited.

Valid Contract: A Signed Contract which has been processed and accepted by EDF Energy on or before 30/06/2022, which includes the passing of applicable credit check and relevant compliance checks. EDF Energy reserve the right to decline contracts.

Participants: All business energy SME customers who have a Signed Contract with EDF Energy within the Promotion Period, which can be confirmed as a Valid Contract, their business will be eligible for the Promotion.

Territory: UK

Promoter

  1. Love Energy Savings.com Limited’s office address is Unit 1 Springfield Court, Summerfield Road, Bolton, BL3 2NT (Company number: 06322305).

Promotion Period

  1. The Promotion will be open during the Promotion Period. Sales signed outside the Promotion Period will not be deemed valid entries.

Eligibility

  1. To be eligible to participate in the Promotion, Participants must be a business located in the Territory, with a business energy meter, and the person who agrees the Signed Contract must be 18 or over and also have the authority to agree energy contracts on behalf of the business they represent. The Signed Contract also must meet the criteria of a Valid Contract.

Selection process

  1. On 01/08/2022, Love Energy Savings will randomly select a Signed Contract, which is also a Valid Contract. The prize was awarded on 04/08 but the winner chose not to be named.

Notification Process

  1. Before 07/08/2022, the winning business will be notified by Love Energy Savings by email or telephone using details held by Love Energy Savings.

  2. If the winning business does not respond (either via telephone or email) within 14 days of being notified, then the winner’s Prize will be forfeited, and an alternative winner will be selected and notified in accordance with the Selection Process and Notification Process.

  3. If the winning business’s energy contract does not go live and/or they do not have an EDF compatible smart meter installed even though they are able to, then the winner’s Prize will be forfeited, and an alternative winner will be selected and notified in accordance with the Selection Process and Notification Process.

  4. The winner’s business name will be updated within the terms and conditions on our website (alongside the terms and conditions for this promotion). If the Prize is forfeited in line with the above, the name of the winner will be updated once a new one is selected.

Prize and payment

  1. The Prize on offer is £5,000.00 payment from Love Energy Savings via electronic transfer to the winning business’s bank account within 60 days after receipt of invoice. The winning business will need to invoice Love Energy Savings for £5,000.00.

  2. Payment of the Prize will be made on the later of (i) the contract start date and (ii) the installation of an EDF compatible smart meter, upon receipt of an invoice from the winner. The only exception to this is where for part (ii) EDF Energy verify during the appointment process that the winning business cannot in fact have an EDF compatible smart meter installed in which case the Prize would be payable on the contract start date. If these two events occur before the selection and notification process is complete, the prize will become payable, and the winner may invoice Love Energy at any time following notification of the win.

  3. Love Energy Savings reserves the right to provide a similar substitute of equal or greater value to the Prize.

  4. The Prize is awarded to the business, not the individual customer who agrees the contract on behalf of the business.

  5. The Prize is non-exchangeable and non-transferable.

Privacy and Data Protection

  1. By entering the competition, you are agreeing for Love Energy Savings to publish your business name within the terms and conditions on the website, if your business is chosen as the winner of the Promotion. If you wish to opt-out of this, please contact us using the details found within our Privacy Policy on our website - https://www.loveenergysavings.com/.

  2. When receiving a quote from or agreeing any contract via Love Energy Savings, Love Energy Savings are Data Controller for the purposes of data protection legislation. Any personal data submitted by the Participant shall be processed in accordance with Love Energy Savings’ Privacy Policy https://www.loveenergysavings.com/.

  3. Any personal data collected from the Participant by Love Energy Savings in relation to a Signed Contract, will be shared with EDF in line with the above Privacy Policy (which covers the type of personal data collected and the lawful basis of processing). This personal data will also be processed by EDF Energy in line with their own Privacy Policy, which can be located on their website.

  4. Love Energy Savings will also use personal data provided as part of your Signed Contract in relation to the promotion. Specifically, your meter information and business details to randomly select the winner and contact details (i.e., name and email or phone number) to contact you if you are chosen as the winner of the Promotion.

 

General

  1. Love Energy Savings reserves the right to withdraw the Promotion at any time before the end of the Promotional Period.

  2. Love Energy Savings reserves the right to refuse to award the Prize to anyone not acting in good faith.

  3. Love Energy Savings reserves the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary the Terms and Conditions.

  4. Love Energy Savings will not be responsible or liable for : (a) any failure to receive submissions due to transmission failures and other conditions beyond its reasonable control; (b) any late, lost, misrouted, or damaged transmissions or entries; (c) any computer or communications related malfunctions or failures including but not limited to the Website; (d) any disruptions, losses or damages caused by events beyond Love Energy Savings’ control; or (e) any printing or typographical errors in any materials associated with the Promotion.

  5. To the maximum extent permitted by applicable laws, Love Energy Savings, its agents or distributors will not in any circumstances be responsible or liable to compensate the Participants or accept any liability for any injuries, losses or damages of any kind arising from participation in or in connection with the Promotion. The above limitation of liability shall not apply to liability arising from fraud (including fraudulent misrepresentation) or death or personal injury caused as a result of Love Energy Savings’ negligence. The Participants statutory rights are not affected.
  6. The Participants will be solely responsible for any and all applicable taxes and any other relevant costs or expenses which are not stated in the Terms and Conditions as being included.

  7. The Promotion is governed by English law and the Participants shall submit to the jurisdiction of the English Courts.

Service Fees & Charges - How We Get Paid

Love Energy Savings receive a commission directly from the supplier when an energy contract procured via us goes live; it pays for our service, including comparison, switch management, customer service and account management. The commission earned by Love Energy Savings balances the cost to provide these services, in line with providing good customer outcomes and retaining our standing within the market in order to continue to provide customers with competitive deals for their business. By agreeing to use our service, you are agreeing for Love Energy Savings to receive commission for our service.

The commission is included within your unit cost of energy usage by way of a small uplift; therefore, the cost of Love Energy Savings’ service is included within the cost of the energy contract you agree with your chosen supplier. You are not required to make any direct payment to Love Energy Savings.

As an example, we may secure an electricity unit rate of 15.5 pence per KwH (kilowatt hour) to which we may apply an uplift of 0.7 pence, so the contracted price would be 16.2 pence per KwH. The calculation for our commission is therefore uplift multiplied by annual energy consumption and multiplied by the contract term. Whilst different for every contract, our commission is generally just a few percent of the cost of the total energy contract and typically under 1.2 pence of the unit rate.

Due to the way we are remunerated we only offer business energy prices from the suppliers who are live on our panel. Because our commissions are based on future usage they are forecast amounts. If you would like to find out the commission we expect to receive from your contract please email [email protected].

Some suppliers may make additional payments to us, e.g. a nominal payment per meter sold successfully to that supplier; however, these payments do not impact the impartiality of the comparison service provided.

Early Termination Charge (ETC)

1. Applies to Landline and Broadband customers only. There is a maximum of one payment to the bank account, details of which we hold for you, of up to £300 in total per customer. To qualify for this offer, you must send Clear Business a copy of the invoice from your previous supplier that shows the value of the ETC and the date of the invoice, which must be after the date on which Clear Business placed an order to transfer your services to Clear Business. Clear Business may require a copy of your existing contract to validate you are being correctly charged an ETC. If the contract between you and Clear Business is terminated as described in clause 13.4 of your terms and conditions, you must repay all ETC amounts in full. The amount we will pay is the lower of (1) your ETC and (2) £300.

2. £7.99 delivery charge applies. If you terminate your contract with Clear Business and you have taken a router, you will be charged £50 unless the router is returned within 14 days of termination, in good condition and suitable packaging.

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