Install a new business energy meter

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Get your new property up and running

Moving into new business premises is always an exciting moment. However, once you’ve set up a new gas and electricity connection, you’ll also need to set up meters to start tracking your usage.

Thankfully, the Love Energy Savings team is here to get you up and running in no time. We work with dozens of UK suppliers and meter operators to get meters installed quickly and efficiently on your new property. Better still, we obtain the best prices for you in the process.

If you’d like to learn more about business energy meters directly from the experts, complete our contact form below and one of our energy specialists will get in touch.

What type of meter do I need?

There’s no single electricity meter for everyone. The meter that a supplier installs on your new premises will depend on factors like the size of the company and its operating hours.

Your chosen supplier will provide you with one of the following meter types based on your usage requirements.

1. Single-rate meter

Businesses with a single-rate meter will have their usage charged at a single flat rate. This is likely to be the best option for companies that use most of their electricity during peak business hours (8 am - 10 pm).

2. Two-rate meter

Sometimes referred to as an Economy 7 meter, a two-rate meter charges two separate rates depending on the time of day. Rates are cheaper during off-peak hours — a 7-hour period that can differ slightly across the UK, ranging between 10 pm and 8:30 am) — making it ideal for businesses that operate at night, like takeaways and bars.

3.Three-rate meter

If your business operates on weekends as well as during the week, a three-rate meter is a sensible option. As well as charging separate rates for peak and off-peak hours, this meter charges a third rate for weekend usage.

Not sure how to read your meter? You can find out how to take meter readings from digital, dial, and electronic meters here.

Will I need a half-hourly meter?

You’ll need to have a half-hourly meter installed if your business uses a lot of energy. Half-hourly meters were introduced to record the usage of any business that uses at least 100,000 kWh of electricity a year, enforced by the P272 regulation.

You can speak to one of our advisers to determine whether or not you’ll need a half-hourly meter. Alternatively, visit our half-hourly meters page for more information.

When should I install my new meter?

If your premises isn’t already fitted with a supply line, you should have your new gas or electricity meter installed at least one month before your electricity or gas connection is due to be completed.

Meters take up to around two weeks to install. It can take as long as three months to have a new line installed if there isn’t one already in place.

Should I get a smart meter?

Smart meters are designed to take much more accurate readings than traditional electricity meters, meaning you’ll only pay for the energy you’re using. They’re free to install as the set-up costs are already covered by your current tariff with your supplier.

The UK government has been pushing the smart meter rollout for years now, with an estimated total of 15.6 million smart meters currently installed in homes and businesses. With more people choosing to switch to smart meters, the UK will become much more energy-savvy — saving both money and energy in the process.

How is a smart meter installed?

Installing a smart meter is a straightforward process. Your energy supplier will contact you to arrange an installation date that suits your schedule and will tell you if there’s anything they need you to do beforehand — in most cases you will simply need to be home to let the engineer into your property.

Once the engineer has arrived, they will fit your new smart meter in the same place as your old meter. They’ll explain exactly how the meter works and will offer you a display that allows you to monitor how much energy you’re using at any given moment.

How long does it take to install a smart meter?

On the day of your smart meter installation, it should only take an hour or two for your engineer to get your new meter up and running.

You may face a small delay in finding an available time slot for an engineer to visit your property. Depending on your energy supplier, it could take weeks or even months for an engineer to be sent to install your smart meter. Your supplier will, however, try to get you as early a slot as possible and will keep you updated on any changes to your waiting time.

Arranging a new business connection

When you need to set up a new gas or electricity connection, we know how important it is that everything is as simple as possible. That’s why we help businesses across the UK manage their new connection from start to finish to make the process easy for you.

Time scales

The time it takes to connect and install a new power supply varies depending on the type of energy being provided.

  • New electricity connection — Approximately 10 working days from the start of installation to completion.
  • New gas connection — Between 5 and 30 days from the start of installation to completion, depending on your meter type.

How to set up a new gas or electricity connection

1. Ask your Distribution Network Operator (DNO) for your new Meter Point Administration Number (MPAN)

Your first step is to contact your DNO and ask for a new MPAN – this is the number identifying your unique electricity supply point. The DNO will design the energy connection; they’ll provide you with your supply number and MPAN.

2. Appoint a Meter Operator (MOP)

Your next step is to appoint a Meter Operator provider (MOP). If you have a half-hourly (HH) electricity meter, then it is a legal requirement to appoint a meter operator and data collector.

Your MOP contract will cover meter maintenance, fault fixing, and the essential telecommunication infrastructure required to provide your chosen supplier with your consumption data.

While you can appoint your own MOP, Love Energy Savings can facilitate the appointment of your MOP contract with one of the UK’s largest energy data management providers. We’ll typically do it at a much lower cost than your current supplier, too.

3. Complete a new connection form

Before we can send you a competitive quotation, you will need to fill out and submit our new connection enquiry form – to request your form please email [email protected].

When you have completed this, please send it to [email protected] and we will get back to you right away.

4. Accept your quotation

Once you’re happy with the quotation we have sent you, let us know and we’ll take the reins. We will validate and accept your signed offer documentation, start registering your meter and talk with the relevant MOP to organise the installation of your new meter.

5. Appoint your energy provider

Once your new connection is up and running, you will need to select an energy provider. At Love Energy Savings, we work with multiple suppliers from the ‘Big Five’ to small independent suppliers. Our long-term relationships with these suppliers ensure that you receive the best possible rates for your energy.

6. Install the Meter

The MOP will come to your business premises to install your meter(s) on the date agreed with yourselves – it is your responsibility to ensure that your site is set up correctly for installation, failure to do this may delay your new connection.

The MOP will also carry out onsite testing of the equipment to ensure everything is running smoothly.

7. Aftercare

Once your installation is complete and you’re connected to the grid, we’ll be on hand for any problems you may have in the future. Once your meter is set up and installed, we will also work with you to ensure the connection is registered and you receive the data from your new meter by securing competitive Data Collection (DC) and Meter Operator (MOP) contracts. 

In addition to this, we can also negotiate a new supply contract for the meter and allow you to access your data remotely with our state-of-the-art monitoring and targeting platform.

Our Meter Operator (MOP) and Data Collection (DC) Services

If you have a half-hourly (HH) electricity meter, it is a legal requirement to appoint a meter operator and data collector. Your MOP contract will cover meter maintenance, fault fixing and the essential telecommunication infrastructure required to provide your chosen supplier with your consumption data.

Thankfully, Love Energy Savings can appoint your MOP for you. We work with one of the UK's largest energy data management providers to find you an MOP contract at a cost much lower than your current supplier. 

Here’s what you’ll get when you choose Love Energy Savings:

  • Data Collection (DC) and Data Aggregation (DA) — We can include Data Collection and Data Aggregation charges in your meter operation agreement. By nominating your own DC and DA, you can potentially save between 10% and 50% a year.
  • Data accuracy — Our data services will give you complete peace of mind and we will ensure that the data is accurate and independent from energy suppliers, building the foundations of energy management and efficiency opportunities.
  • Access to our energy management portal — When you sign up to a MOP contract with Love Energy Savings, you will gain access to our unique energy management portal. Our combination of intelligent monitoring tools gives you greater control of your energy consumption and allows you to monitor and manage your energy usage to ensure efficiency and make savings where available.

Speak to the experts

If you’re thinking about installing a new business energy meter, switching to a smart meter or simply want to know more, get in touch with our specialists at Love Energy Savings. Call our team for a friendly chat at 0800 9888375 or fill in our contact form below for an online enquiry.

Meter Types

Visit our Half-hourly meters page to find out what types of meter are available for you and your business.

Speak to
the experts

Call our team for a friendly chat at 0800 9888375 or fill in our contact form for an online enquiry.

Large Business Energy FAQs

  • Who is the largest energy supplier in the UK?

    British Gas is the UK’s largest energy supplier. Recent data from Ofgem show that they have a 19% share of the market. SSE and EDF are tied in second place with 12% of the market.

  • Do businesses pay more for electricity?

    Not necessarily. While businesses do pay more VAT on their electricity than household users, they typically get better deals on their unit rates (the price they pay per kilowatt-hour) because they use more. See our full guide comparing commercial and residential pricing to learn more.

  • How many kWh does a typical business use?

    The number of kilowatt-hours a business uses in a year depends on its size. Micro-businesses (sole traders or businesses of up to nine employees) typically use around 10,000 kWh of electricity each year, whereas small businesses (up to 50 staff) use about 20,000 kWh and medium businesses (up to 250 staff) use around 40,000 kWh. Check out our guide to business electricity prices to learn more.