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British Gas Tariffs Vs EDF Tariffs: Business and Home Energy

Daniel Hill |

February 2022

Business Energy Audit

The energy crisis has thrown a spanner in the works for a lot of domestic and business energy consumers across the UK. In the past, a lot of new consumers looked towards the Big Six energy companies for reassurance. Now, even British Gas business energy and EDF Energy tariff customers are questioning how reliable their suppliers are.

At Love Energy Savings, we encourage consumers to make smart decisions about their energy expenses. Our experts create clear, concise guides about the biggest names in the industry. We compare British Gas tariffs and EDF tariffs based on customer service, incentives, and eco-friendly practices. There is an energy tariff to suit every kind of need, and we are here to help you find yours.

Why Compare Energy Tariffs?

Comparing tariffs is a relatively new concept. In recent decades there has been fierce competition between suppliers, so much so that even the reliability of the Big Six energy companies has come under scrutiny.

We encourage consumers to compare tariffs once a year, or at least once every two years. By comparing tariffs, you can find a supplier that better meets your needs. Modern suppliers are happy to offer tailored packages to small businesses, people who have electric cars, and consumers who only use their energy during certain hours. Whether you are a domestic British Gas customer or an EDF business energy customer, you can benefit from surveying the market.

A new, green trend has emerged in the last few years. More and more energy suppliers are creating tailored green tariffs for domestic and commercial customers. Eco-friendly tariffs might promise 100% renewable electricity or donations to wildlife projects. Either way, this emerging trend allows people who care about the planet to invest in a supplier that supports their ideals.

British Gas Business Energy Vs EDF Business Energy

Prospective British Gas business energy and EDF business energy customers should always do their research. Behind these household names, there is a lot to learn about new customer incentives, customer service ratings, and tailored tariffs./p>

Comparing suppliers is one of the easiest ways to find a better deal. Consumers should always remember that large suppliers spend thousands on marketing strategies, which might make some deals seem better than they are. At Love Energy Savings, we cut through all the smoke and mirrors. Keep reading to discover everything you need to know about British Gas tariffs and EDF tariffs for business.

Which Has More Tariff Options? (Business Energy)

British Gas business energy customers can choose from a range of standard tariffs such as the Fixed-Price Energy plan and the Standard Variable Rate Plan. The Fixed-Price Energy plan is popular with business owners because it promises a 7% discount if they pay by direct debit. It is available for 1-, 2-, or 3- years.

British Gas also offers commercial consumers a tailored 30-Day Rolling Energy plan, a Renewable Business Energy tariff, half-hourly meters for electricity, and a plan that is made for commercial landlords who have large portfolios. The 30-Day Rolling Energy plan is another popular choice. Like the Standard Variable plan, it responds to fluctuating energy prices. As the name suggests, consumers have to give 30 days' notice before switching.

British Gas business energy customers can also access a plan that is designed for commercial landlords. Landlords love this plan because it allows them to source all their energy from one supplier. They can also manage their business on the online portal, which is simple and easy to use. This contract is available on a fixed or flexible basis.

EDF business energy customers do not have as many tariffs to choose from. They can access the Fixed Business tariff, Fixed for Online Business tariff, and Freedom for Business tariff. The Fixed for a Business tariff is available for longer than most standard fixed tariffs. Consumers can secure this tariff for 1-, 2-, 3-, or 4-years. EDF offers a 7% discount to people who pay by direct debit.

The Fixed for Online Business tariff is similar but offers customers lower fees for taking their contract online. This choice eliminates call centres, which means that EDF can cut down on its expenses. Consumers can secure this fixed-price contract for 1-, 2-, 3-, or 4-years. It is not the best option for people who prefer speaking to customer service representatives over the phone.

Freedom for Business is the final EDF Energy tariff for business owners. Some suppliers rename standard tariffs in an attempt to make them seem tailor-made. The Freedom for a Business tariff is just a standard variable tariff. EDF will give consumers on this tariff 30 days' notice about price changes.

Winner: Although EDF offers interesting, unique tariffs, British Gas wins because it has a range of contracts to suit every kind of business owner.

Which Is Cheaper? (Business Energy)

‘Which energy supplier is cheaper?’ is the question on everyone's mind. The current energy crisis has seen unprecedented unit rate rises. Business and domestic consumers alike have been left feeling frustrated. Suppliers are secretive about their rates when it comes to business electricity and business gas prices. No matter whether you want British Gas tariff prices or EDF Energy tariff prices, you will have to fill out an online survey to see accurate rates.

More and more consumers are using energy comparison generators. These generators offer consumers a hassle-free, quick way to see a range of rates. One of the biggest benefits of generators is that they do not just focus on the Big Six energy companies. Consumers can see cheap rates from suppliers they never even considered.

Winner: This round is a draw.

Which Has Better Customer Service? (Business Energy)

When it comes to energy suppliers, customer service ratings cannot be ignored. All suppliers (and especially the Big Six energy suppliers) invest millions into marketing tactics and strategies. British Gas business energy and EDF business energy customers might think that they are getting a good deal, but be disappointed when their contract begins and problems arise.

At Love Energy Savings, we depend on Trustpilot for accurate, up-to-date consumer opinions. But, there is one important thing to remember about Trustpilot. Whereas some suppliers create different accounts for domestic and commercial customers, lots of suppliers use the same account for both types of customers. Both British Gas and EDF use the same account. This can create some confusion for customers who see reviews that do not apply to them.

Over 80,000 commercial British Gas tariff customers have written a review on Trustpilot. This supplier has 3.1/5 stars and a rating of average. 42% of customers have an excellent experience, whereas 32% of customers have bad experiences. Lots of reviewers have left positive remarks about long-standing contracts and friendly engineers. Others have had negative experiences with customer service procedures and poor smart meters.

Just under 30,000 commercial EDF Energy tariff customers have written a review on Trustpilot. EDF has 4.2/5 stars and an overall rating of great. 71% of customers have excellent experiences, whereas only 17% have poor experiences. Positive reviews talk about quick fittings and friendly, knowledgeable customer service representatives. Negative reviews talk about waiting for credit and discrepancies in prices.

Both British Gas and EDF employ customer service representatives to respond to negative reviews. They provide unsatisfied customers with guidance and contact information.

Winner: EDF is the clear winner in this round because it has a better overall rating.

Which Is Greener? (Business Energy)

Whether you are a British Gas business energy customer or an EDF Energy tariff customer, you will have heard of eco-friendly tariffs. Green energy is one of the biggest talking points in the industry. More and more suppliers are joining the push towards Net Zero by implementing environmentally-conscious practices.

British Gas offers green tariffs to businesses that use more than 150,000 kWh of electricity or gas. Green tariffs promise 100% renewable electricity and gas. It is even certified by the Carbon Trust, a not-for-profit company that delivers specialist carbon emissions information to businesses. Consumers can access flexible and fixed Green tariffs from British Gas.

EDF business energy customers can choose EDF’s Select Renewable Supply. This supplier offers a few different eco-friendly options: Renewable for Business, UK Renewable, Clean Renewable, and Select Renewable. Renewable for Business is backed by UK REGOs or European GoOs and is sourced from a combination of hydro, wind, solar, landfill gas, and biomass. UK Renewable is electricity that is sourced in the UK and backed by REGOs. Clean Renewable is electricity that is created from clean, renewable sources (such as solar and/or hydro) in the UK. Select Renewable is designed for business owners who want electricity that is sourced from specific renewable technology or regions.

Winner: EDF wins another round, this time for its range of tailor-made environmentally-friendly options.

H4: Which Has Better Incentives? (Business Energy)

Prospective British Gas tariff and EDF tariff customers will be disappointed to discover that neither company offers incentives for new business customers.

Winner: This round is a draw.

British Gas Business Energy Vs EDF Business Energy Overall Winner

EDF Energy tariffs win overall, but only by one round. We recommend EDF for business owners who want sustainable practices and a range of environmentally-friendly options to choose from. British Gas is better suited to business owners in specific circumstances who appreciate a wide range of tailored tariffs.

British Gas Tariffs Vs EDF Energy Tariffs For Home Energy

When it comes to surveying the market, home energy is just as important as business energy. We speak to lots of domestic energy consumers who are frustrated by complicated energy jargon. Thousands of consumers end up stuck in the wrong contract for years.

Our experts have found out everything that there is to know about domestic British Gas tariffs and EDF tariffs. Keep reading to discover whether one of these Big Six names is the right fit for you.

Which Has More Tariff Options? (Home Energy)

Prospective British Gas tariff customers can choose from a range of contracts. This supplier offers typical tariffs such as Fixed-Price contracts. Domestic consumers can also access Green, Energy Plus Home Services, and Electric Vehicle tariffs. British Gas will match 100% of the electricity and 10% of the gas that consumers use on the Green tariff. Even better, this supplier will support carbon emission reduction projects to account for the other 90%. For each year of the contract, British Gas will protect up to 10 trees.

Unlike British Gas business energy customers, domestic consumers can secure comprehensive packages. The Energy Plus Home Services tariff delivers fixed unit rates plus Central Heating Breakdown Cover, Plumbing and Drains Cover, and Home Electrical Cover. This contract automatically renews after 12 months.

Domestic EDF Energy tariff customers can choose from the Easy Online + BoilerCare Gold, Total Service 2-Year Fix, and Total Service 1-Year Fix tariff. Easy Online + BoilerCare Gold offers customers 6 months of boiler maintenance, but a £50 call-out fee applies. There is also an early exit fee of £100 per fuel. The Total Service 2-Year Fix tariff delivers fixed-price energy and 100% zero-carbon nuclear electricity. The same early exit fees apply to this tariff. The Total Service 1 Year Fix plan is the same, except consumers only have to pay £35 per fuel if they exit the contract early.

Winner: British Gas wins this round because it has a wider range of tailored tariffs. This supplier provides consumers with a lot more tariff information than EDF.

Which Is Cheaper? (Home Energy)

The energy regulator Ofgem has recently announced that the price cap will increase by £693 from April. Suppliers are in a transition period. They are rushing to recalculate their unit rates, which means that it is difficult for consumers to find transparent information about energy prices.

The easiest way to find accurate energy rates is to use an energy comparison generator. You can find prices for British Gas tariffs, EDF Energy tariffs, and everything in between in just a few clicks.

Winner: This round is a draw.

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Which Has Better Customer Service? (Home Energy)

We always encourage domestic consumers to review customer service ratings. Customer service ratings can tell you how much a supplier cares about supporting its customers. Lots of suppliers invest in marketing tactics that encourage new customers to sign up but struggle to keep them happy in the long run.

British Gas might be one of these suppliers. Despite having over 80,000 reviews on Trustpilot, it has 3.1/5 stars and an overall rating of average. British Gas tariff reviews are split into excellent, great, average, and bad. Excellent reviews are quick to mention customer service representatives, but lots of negative reviews contradict the effectiveness of the support procedures that are in place.

EDF tariff customers have a much better experience overall. This supplier has just under 30,000 reviews and an overall rating of great. It has 4.2/5 stars on Trustpilot. The majority of 71% of consumers think that the service is excellent, whereas only 17% rate it bad. Excellent reviewers mention easy switching procedures. A lot of bad reviewers are still waiting for credit and installations.

Winner: EDF wins this round because it delivers better customer service than British Gas.

Which Is Greener? (Home Energy)

British Gas promises customers tariffs with environmental benefits. It will match 100% of the electricity that Green British Gas tariff customers use. Even better, this supplier purchases Certified Emissions Reduction Certificates. These certificates support carbon emission reduction projects in the developing world. British Gas goes one step further and protects 5 trees for each customer!

EDF is the biggest generator of zero-carbon electricity in the UK. All domestic consumers get zero-carbon electricity as standard as part of the Green Network Energy plan. Even EDF business energy customers that operate small businesses will get zero-carbon electricity at no extra cost.

Winner: British Gas cinches the win in this round because it actively fights against deforestation.

Which Has Better Incentives?(Home Energy)

New customer incentives can tell prospective customers how much a supplier wants their business. British Gas does not offer incentives to new customers, but British Gas Rewards is designed to entice new customers. Existing British Gas tariff customers can secure a range of discounts on days out and restaurants with British Gas Rewards. People who have On-Demand or Hive Active Heating subscriptions cannot access Rewards.

Existing and prospective EDF Energy tariff customers will be pleased to learn that this supplier has a referral scheme. If you refer someone as part of the New Customer Referral Scheme and they sign a contract, you will both receive £50 credit.

Winner: EDF wins this round because it offers new customers a genuine incentive that will reduce their first energy bill.

British Gas Energy Vs EDF Energy Tariffs Overall Winner

In the battle of home energy contracts, both British Gas tariffs and EDF tariffs are equal! The choice between these suppliers is a personal one. If you prefer a wide range of tariffs and environmentally-friendly practices, British Gas is the supplier for you. People who want to invest in excellent customer service and cash incentives will prefer EDF.

Compare Business & Home Energy Tariffs

Business and domestic customers alike can benefit from comparing tariffs. There are lots of different suppliers to choose from. You are not confined to choosing one of the Big Six energy companies.

At Love Energy Savings, we know how important it is to shop around. Switching suppliers is the easiest, quickest way to save a lump sum on your energy expenses. Our energy comparison form below allows consumers to see a range of options within minutes. Simply put your details in, wait 60 seconds, and browse through the tariffs on offer.

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About the author

Daniel has been writing for over 10 years and has a passion for helping businesses and households reduce their utility bills. He has a wealth of experience in professional services, so he knows the importance of business efficiency.

In his spare time, Daniel can be found catching touchdowns playing American Football and spending his Sundays watching the Los Angeles Rams in the NFL.