Shell Energy Reviews, Prices & Tariffs

Shell Energy offer a variety of tariffs for both domestic and business customers.

Home Energy Tariffs

The average price of the Flexible 5 Direct Debit ebill is £122 per month (£1,462 annually).

Tariff info

• 100% renewable energy
• Exclusive rewards with Shell Go+
• Broadband discount
• Gas daily standing charge: 26.600p
• Gas unit rate per kWh 3.315p
• Electricity daily standing charge: 24.390p
• Electricity unit rate per kWh: 18.313p

The average price of the Energy July 2022 v7 (Fixed) is £133 (£1,592 annually).

Tariff Info

• 100% renewable energy
• Exclusive rewards with Shell Go+
• Broadband discount
• Gas daily standing charge: 19.240p
• Gas unit rate per kWh: 3.984
• Electricity standing charge: 29.100p
• Electricity unit rate per kWh: 19.290p

Average price calculations are based on a family of 4 living in a 3 bedroom house.

Business Energy Tariffs

Here are some of Shell Energy’s build tariffs for businesses of various sizes:

Fixed All-Inclusive SME Plan – best budget for smaller businesses

• Fixed price
• Cashflow certainty
• 100% renewable energy
• Fix for 12, 24 or 36 months.

Fixed All-Inclusive Contract – best budget for larger businesses

• Custom pricing at a fixed price
• Flexible payment options
• 100% renewable energy
• Available for half-hourly meters
• Fix for 1 to 36 months.

Please note that if you compare with Love Energy Savings, cheaper prices may be available as we have negotiated exclusive deals with a wide range of suppliers. You can compare prices here.

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Shell Energy is owned and operated by its parent company Royal Dutch Shell. They broke into the energy market in 2008 before reaching an agreement to purchase First Utility in 2018.

Shell Energy’s postal address is listed as:

 Shell Energy,

PO BOX 6363,

Coventry,

CV3 9LR.

You can call Shell Energy on their customer service line: 0330 0945800. Their customer service team is available by phone from 8 am to 6.30 pm on weekdays and 9 am to 4 pm on Saturdays. You can also use their live chat facility on their website.

Alternatively, a Love Energy Savings representative can handle all communications with Shell should you choose to switch to or from a Shell Energy tariff through our comparison engine.

Here is Shell Energy’s UK fuel mix – June 2021

• Natural Gas – 39.4%
• Renewables – 37.9%
• Nuclear – 16.6%
• Coal – 3.9%
• Other – 2.2%

Shell Energy has picked up multiple awards for supporting customers at the European Contact Centre & Customer Service Awards.

In March 2021, they picked up the following awards:

• Best Large Customer Service Team
• Best Pan-European Contact Centre

If you’re still in your cooling-off period with Shell Energy, you can leave without having to pay an exit fee. Should you want to leave after that point, you’re free to do so, but an exit fee will be charged. If you’re within 49 days of the end of your tariff, you won’t be charged an exit fee to leave Shell Energy.

When moving supplier, be aware of any debit balances on your account. You’ll need to pay these upon leaving.