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Ebico Energy Reviews, News & Updates

Ebico Energy is a social enterprise set up to tackle fuel poverty. They offer affordable and fair energy plans to UK households. All surplus profits made in the business is donated to the Ebico Trust, a registered charity to help create funding for sustainable energy for those on low incomes. All Ebico Energy tariffs are powered by Octopus Energy

Octopus Energy is Ebico’s chosen supply partner. This means that Ebico Living customers will have an emergency supply contract with Octopus Energy. Octopus Energy manage meter readings, bills and collect payments on Ebico’s behalf.

Ebico do not supply business energy.

With over 2,000 reviews on Trustpilot, they have an average rating of 3.5 out of a possible 5 stars.


  • Ebico Prices & Tariffs

    Ebico Living have just 3 simple energy tariffs all powered by Octopus Energy. These tariffs have no exit fees to help households manage their energy better.

    Ebico Prime 12 Saver

    • Fixed-term energy plan
    • 12 months fixed
    • No exit fees

    Monthly estimate: £91.80*

    Ebico Standard

    • Variable energy plan
    • Price can change at any time with 30 days’ notice
    • No exit fees
    • No tie-ins

    Monthly estimate: £88.90*

    Ebico Prepay

    • Pay as you go energy plan
    • Variable price
    • Prices can change at any time with 30 days’ notice
    • No exit fees
    • No tie-ins

    *Average price calculations are based on a family of 4 living in a 3 bedroom house.

    Please note that if you compare with Love Energy Savings, cheaper prices may be available as we have negotiated exclusive deals with a wide range of suppliers. You can compare prices here.   

  • Ownership

    Ebico Energy is a not-for-profit company, operating by using Octopus Energy. Ebico used to partner with Robin Hood Energy. This ended following Robin Hood’s sale to British Gas.

  • Location

    Ebico Living
    c/o Octopus Energy Limited
    One Colton Square
    LE1 1QH

  • Green Performance

    • Coal 0%
    • Natural Gas 0%
    • Nuclear 0%
    • Renewable 100%
    • Other 0%

    Renewable sources include: wind, solar, biomass, wave/tidal, hydroelectric and geothermal.

  • Awards

    Ebico has won some awards for the good work they have done in the industry.

    • Ethical Consumer’s “Best Buy”
    • Certified “ Business for Good” – Certified Social Enterprise
  • Cancellation Policy

    You have a 14-day ‘cooling-off’ period from the day after your contract was made, to cancel your contract with us.

    If you do need to cancel, you’ll need to notify Ebico requesting termination of your contract in writing. When you choose to switch with Love Energy Savings, one of our advisors can do this on your behalf.

See how much you could save on your business energy in 60 seconds!

Understanding your Ebico Bill

Your online or paper bill will tell you:

  • The billing period (typically monthly)
  • What you owe and when it needs to be paid
  • Your estimated energy usage over the billing period
  • A detailed breakdown of your usage (on a dual-fuel tariff, you’ll get a breakdown of both gas and electricity)
  • A comparison of this usage compared to last year

How to switch to Ebico

Love Energy Savings can handle switching your contract with Ebico whether that's from another supplier or from an old Avro tariff. We’ll get everything sorted for you by liaising with the Ebico team on your behalf.

Enter your details here to generate a quote for your home and then simply choose the tariff that's right for you.

See how much you could save on your business energy in 60 seconds!


  • List of business energy suppliers

    At Love Energy Savings, we work with the following energy suppliers:

    • Avanti Gas
    • British Gas
    • CNG
    • Crown Gas & Power
    • Dual Energy
    • EDF
    • EON
    • Gazprom Energy
    • Npower
    • Octopus Energy
    • Opus
    • Scottish Power
    • Total Gas & Power
    • Utilita
  • Who is the cheapest energy provider for businesses?

    The cheapest energy provider for businesses will depend on a number of factors, such as:

    • Your location
    • The size of your premises
    • Your current supplier
    • Current spend on business energy
    • Current consumption of kWh units and current standing charges
    • Meter type (standard, economy 7, maximum demand or half hourly)

    The easiest way to find the cheapest energy provider is to compare energy prices.

  • Who is the best energy supplier?

    Choosing the best energy supplier for your business is very important. You want to know that the provider you choose will value you as a customer, that you’ll receive excellent customer service and that the company acts with total transparency.

    Which? consumer magazine published a survey that compared key suppliers on a number of factors including:

    • Bill accuracy
    • Customer service (phone)
    • Customer service (online)
    • Complaints handling
    • Helping you understand and reduce energy use
    • Value for money

    Take a look at the ‘Best and worst energy companies for 2019’ survey for more information.

  • What do I have to do to switch my business energy supplier?

    Switching your business energy has never been easier. Once you’ve found a supplier and quote which suits your business’ needs simply hit ‘Buy Now’ or wait for one of our agents to contact you. Once you’re happy to proceed, we’ll handle the entire switch for you. We’ll need a few additional bits of information along the way, but this will all be explained in your welcome pack

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