Ebico Ltd is a not-for-profit home energy supplier that prides itself in providing fairer and simpler products for their customers.
Based in Oxfordshire, Ebico supplies gas and electricity to over 60,000 homes throughout Britain. Ebico’s overarching mission is to help those affected by fuel poverty, using any financial surplus to support local projects in fuel-poor areas via the Ebico Trust. That’s why it charges customers the same rate across the country, regardless of payment method, usage or whether they take one or both of Ebico’s services on for their home.
Ebico doesn’t have a standing charge for its tariffs, so you know you will only be paying for what you use.
Ownership
Ebico is an independently owned company with no private shareholders. It’s chosen supply partner is Robin Hood Energy, while is wholly owned by Nottingham City Council.
Ebico and Robin Hood Energy entered into their partnership in 2016. Together, they’re providing British households with affordable energy and to fight fuel poverty, whilst ensuring that we provide top customer service to our customers.
Location
Ebico is based in Oxford, UK. Its headquarters is addressed as follows:
The Zinc Building
Broadshires Way
Carterton
OX18 1AD
When you switch to Ebico through Love Energy Savings, one of our representatives will contact them directly to manage the entire switch for you.
Ebico Prices and Tariffs
Fixed-price tariffs
Ebico offers its customers a number of fixed-rate tariffs to choose from. They guarantee fixed unit prices (the price you pay per kWh of energy you use) for the full duration of your contract. Here are just a few that you can choose.
Ebico Zero Green Fixed v5
- No standing charge
- Prices stay fixed for 12 months
- Green energy plan 1
- No exit fees or tie-ins
- Minimum annual bill value provisions apply
Ebico Prime 12 Fixed v4
- Fixed price for 12 months
- Further savings when paying by Direct Debit
- Exit fees of £30 per fuel apply if you cancel early
Ebico Prime 18 Fixed v2
- Fixed prices for 18 months
- Further savings when paying by Direct Debit
- £45 (£22.5 per fuel) online account management discount
- £60 (£30 per fuel) Exit fees apply
Variable-rate tariffs
Ebico’s variable-rate tariffs allow customers to take advantage of changing market rates. Customers on a variable tariff benefit from price drops that fixed-price customers won’t. Plus, many of these tariffs don’t include exit fees.
Ebico Evergreen
- Variable price
- Further savings when paying by Direct Debit
- No exit fees or tie-ins
Ebico Standard
- Variable price
- Further savings when paying by Direct Debit
- No exit fees or tie-ins
Supply Source
Ebico’s most recent fuel mix disclosure was made in October 2017. It was as follows:
- Coal — 13.5%
- Natural Gas — 41.4%
- Nuclear — 11.3%
- Renewables — 29.4%
- Other fuels — 4.4%
However, Ebico recently announced that their partner Robin Hood Energy now supplies 100% renewable energy.
You can learn more about the typical fuel mix you can expect from UK suppliers in our wholesale energy guide.
Financial Performance
Ebico’s most recent financial accounts were submitted in September 2019, made up to December 2018.
| Metric | 2018 | 2017 |
|---|---|---|
| Current assets | £2,111,387 | £1,861,597 |
| Assets minus current liabilities | £1,816,921 | £1,755,518 |
For more information on Ebico’s financial performance, you can see their latest accounts at Companies House.
Awards
Ebico has won a few awards for the good work it’s done in the industry:
- Ethical Consumer’s “Best Buy” label
- Certified “Business for Good” — Certified Social Enterprise
Cancellation Policy
You have a 14-day ‘cooling-off’ period from the day after your contract was made, to cancel your contract with us.
If you do need to cancel, you’ll need to notify Ebico requesting termination of your contract in writing. When you choose to switch with Love Energy Savings, one of our advisors can do this on your behalf.
Green Performance
Ebico’s partnership with Robin Hood Energy means it’s now able to supply its customers with 100% renewable energy.
Understanding your Ebico Bill
Your online or paper bill will tell you:
- The billing period (typically monthly)
- What you owe and when it needs to be paid
- Your estimated energy usage over the billing period
- A detailed breakdown of your usage (on a dual-fuel tariff, you’ll get a breakdown of both gas and electricity)
- A comparison of this usage compared to last year
How to switch to Ebico
Love Energy Savings can handle switching your contract with Ebico whether that's from another supplier or from an old Avro tariff. We’ll get everything sorted for you by liaising with the Ebico team on your behalf.
Enter your details here to generate a quote for your home and then simply choose the tariff that's right for you.