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Ebico Ltd is a not-for-profit home energy supplier that prides itself in providing fairer and simpler products for their customers.

Based in Oxfordshire, Ebico supplies gas and electricity to over 60,000 homes throughout Britain. Ebico’s overarching mission is to help those affected by fuel poverty, using any financial surplus to support local projects in fuel-poor areas via the Ebico Trust. That’s why it charges customers the same rate across the country, regardless of payment method, usage or whether they take one or both of Ebico’s services on for their home.

Ebico doesn’t have a standing charge for its tariffs, so you know you will only be paying for what you use.

Ownership

Ebico is an independently owned company with no private shareholders. It’s chosen supply partner is Robin Hood Energy, while is wholly owned by Nottingham City Council.

Ebico and Robin Hood Energy entered into their partnership in 2016. Together, they’re providing British households with affordable energy and to fight fuel poverty, whilst ensuring that we provide top customer service to our customers.

Location

Ebico is based in Oxford, UK. Its headquarters is addressed as follows:

The Zinc Building
Broadshires Way
Carterton
OX18 1AD

When you switch to Ebico through Love Energy Savings, one of our representatives will contact them directly to manage the entire switch for you.

Ebico Prices and Tariffs

Fixed-price tariffs

Ebico offers its customers a number of fixed-rate tariffs to choose from. They guarantee fixed unit prices (the price you pay per kWh of energy you use) for the full duration of your contract. Here are just a few that you can choose.

Ebico Zero Green Fixed v5

  • No standing charge
  • Prices stay fixed for 12 months
  • Green energy plan 1
  • No exit fees or tie-ins
  • Minimum annual bill value provisions apply

Ebico Prime 12 Fixed v4

  • Fixed price for 12 months
  • Further savings when paying by Direct Debit
  • Exit fees of £30 per fuel apply if you cancel early

Ebico Prime 18 Fixed v2

  • Fixed prices for 18 months
  • Further savings when paying by Direct Debit
  • £45 (£22.5 per fuel) online account management discount
  • £60 (£30 per fuel) Exit fees apply

Variable-rate tariffs

Ebico’s variable-rate tariffs allow customers to take advantage of changing market rates. Customers on a variable tariff benefit from price drops that fixed-price customers won’t. Plus, many of these tariffs don’t include exit fees.

Ebico Evergreen

  • Variable price
  • Further savings when paying by Direct Debit
  • No exit fees or tie-ins

Ebico Standard

  • Variable price
  • Further savings when paying by Direct Debit
  • No exit fees or tie-ins

Supply Source

Ebico’s most recent fuel mix disclosure was made in October 2017. It was as follows:

  • Coal — 13.5%
  • Natural Gas — 41.4%
  • Nuclear — 11.3%
  • Renewables — 29.4%
  • Other fuels — 4.4%

However, Ebico recently announced that their partner Robin Hood Energy now supplies 100% renewable energy.

You can learn more about the typical fuel mix you can expect from UK suppliers in our wholesale energy guide.

Financial Performance

Ebico’s most recent financial accounts were submitted in September 2019, made up to December 2018.

Metric 2018 2017
Current assets £2,111,387 £1,861,597
Assets minus current liabilities £1,816,921 £1,755,518

For more information on Ebico’s financial performance, you can see their latest accounts at Companies House.

Awards

Ebico has won a few awards for the good work it’s done in the industry:

  • Ethical Consumer’s “Best Buy” label
  • Certified “Business for Good” — Certified Social Enterprise

Cancellation Policy

You have a 14-day ‘cooling-off’ period from the day after your contract was made, to cancel your contract with us.

If you do need to cancel, you’ll need to notify Ebico requesting termination of your contract in writing. When you choose to switch with Love Energy Savings, one of our advisors can do this on your behalf.

Green Performance

Ebico’s partnership with Robin Hood Energy means it’s now able to supply its customers with 100% renewable energy.

Understanding your Ebico Bill

Your online or paper bill will tell you:

  • The billing period (typically monthly)
  • What you owe and when it needs to be paid
  • Your estimated energy usage over the billing period
  • A detailed breakdown of your usage (on a dual-fuel tariff, you’ll get a breakdown of both gas and electricity)
  • A comparison of this usage compared to last year

How to switch to Ebico

Love Energy Savings can handle switching your contract with Ebico whether that's from another supplier or from an old Avro tariff. We’ll get everything sorted for you by liaising with the Ebico team on your behalf.

Enter your details here to generate a quote for your home and then simply choose the tariff that's right for you.

See how much you could save on your business energy in 60 seconds!

Energy saving FAQs

  • List of business energy suppliers

    At Love Energy Savings, we work with the following energy suppliers:

    • Avanti Gas
    • British Gas
    • CNG
    • Crown Gas & Power
    • Dual Energy
    • EDF
    • EON
    • Gazprom Energy
    • Npower
    • Octopus Energy
    • Opus
    • Scottish Power
    • Total Gas & Power
    • Utilita
  • Who is the cheapest energy provider for businesses?

    The cheapest energy provider for businesses will depend on a number of factors, such as:

    • Your location
    • The size of your premises
    • Your current supplier
    • Current spend on business energy
    • Current consumption of kWh units and current standing charges
    • Meter type (standard, economy 7, maximum demand or half hourly)

    The easiest way to find the cheapest energy provider is to compare energy prices.

  • Who is the best energy supplier?

    Choosing the best energy supplier for your business is very important. You want to know that the provider you choose will value you as a customer, that you’ll receive excellent customer service and that the company acts with total transparency.

    Which? consumer magazine published a survey that compared key suppliers on a number of factors including:

    • Bill accuracy
    • Customer service (phone)
    • Customer service (online)
    • Complaints handling
    • Helping you understand and reduce energy use
    • Value for money

    Take a look at the ‘Best and worst energy companies for 2019’ survey for more information.

  • What do I have to do to switch my business energy supplier?

    Switching your business energy has never been easier. Once you’ve found a supplier and quote which suits your business’ needs simply hit ‘Buy Now’ or wait for one of our agents to contact you. Once you’re happy to proceed, we’ll handle the entire switch for you. We’ll need a few additional bits of information along the way, but this will all be explained in your welcome pack