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Ebico Energy Reviews, News & Updates

Ebico Energy was a not-for-profit company, operating by using Robin Hood Energy as their chosen supply partner. As a result of Robin Hood Energy sale to British Gas, all their customers have been transferred over to British Gas supply. 

Based in Oxfordshire, Ebico supplied gas and electricity to over 60,000 homes throughout Britain. Ebico’s overarching mission was to help those affected by fuel poverty, using any financial surplus to support local projects in fuel-poor areas via the Ebico Trust.

A guide to Ebico Energy

Ebico and Robin Hood Energy entered into their partnership in 2016. Together, they provided British households with affordable energy and to fight fuel poverty, whilst ensuring top customer service to their customers.

Ebico was a white label brand of Robin Hood Energy along with the following brands:

  • Angelic Energy
  • Beam Energy
  • CitizEn Energy
  • Fosse Energy
  • Great North Energy
  • The Leccy
  • RAM Energy
  • Southend Energy
  • White Rose Energy
  • Your Energy Sussex

All customers from the listed suppliers will be moved over to British Gas, including business energy customers. British Gas has also made the commitment that business electricity rates will be matched or beaten.

  • Ebico Prices & Tariffs

    Ebico Energy customers will receive a welcome pack from British Gas explaining the sale of the business and what will happen next to their energy supply. Customers wishing to switch suppliers can use the Love Energy Savings comparison tool to find a better deal for both domestic tariffs and business electricity tariffs.

  • Ownership

    Ebico was an independently owned company with no private shareholders. It’s chosen supply partner was Robin Hood Energy, wholly owned by Nottingham City Council.

  • Location

    Ebico customers are advised to get in touch the usual way until British Gas provides new customer information.

    Ebico is based in Oxford, UK. Its headquarters is addressed as follows:

    The Zinc Building
    Broadshires Way
    Carterton
    OX18 1AD

    When you switch to Ebico through Love Energy Savings, one of our representatives will contact them directly to manage the entire switch for you.

  • Supply Source

    Ebico’s most recent fuel mix disclosure was made in October 2017. It was as follows:

    • Coal — 13.5%
    • Natural Gas — 41.4%
    • Nuclear — 11.3%
    • Renewables — 29.4%
    • Other fuels — 4.4%

    However, Ebico recently announced that their partner Robin Hood Energy now supplies 100% renewable energy.

    You can learn more about the typical fuel mix you can expect from UK suppliers in our wholesale energy guide.

  • Financial Performance

    Ebico’s most recent financial accounts were submitted in September 2019, made up to December 2018.

    Metric 2018 2017
    Current assets £2,111,387 £1,861,597
    Assets minus current liabilities £1,816,921 £1,755,518

    For more information on Ebico’s financial performance, you can see their latest accounts at Companies House.

  • Awards

    Ebico has won a few awards for the good work it’s done in the industry:

    • Ethical Consumer’s “Best Buy” label
    • Certified “Business for Good” — Certified Social Enterprise
  • Cancellation Policy

    You have a 14-day ‘cooling-off’ period from the day after your contract was made, to cancel your contract with us.

    If you do need to cancel, you’ll need to notify Ebico requesting termination of your contract in writing. When you choose to switch with Love Energy Savings, one of our advisors can do this on your behalf.

  • Green Performance

    Ebico’s partnership with Robin Hood Energy means it’s now able to supply its customers with 100% renewable energy.

See how much you could save on your business energy in 60 seconds!

Understanding your Ebico Bill

Your online or paper bill will tell you:

  • The billing period (typically monthly)
  • What you owe and when it needs to be paid
  • Your estimated energy usage over the billing period
  • A detailed breakdown of your usage (on a dual-fuel tariff, you’ll get a breakdown of both gas and electricity)
  • A comparison of this usage compared to last year

How to switch to Ebico

Love Energy Savings can handle switching your contract with Ebico whether that's from another supplier or from an old Avro tariff. We’ll get everything sorted for you by liaising with the Ebico team on your behalf.

Enter your details here to generate a quote for your home and then simply choose the tariff that's right for you.

See how much you could save on your business energy in 60 seconds!

FAQs

  • List of business energy suppliers

    At Love Energy Savings, we work with the following energy suppliers:

    • Avanti Gas
    • British Gas
    • CNG
    • Crown Gas & Power
    • Dual Energy
    • EDF
    • EON
    • Gazprom Energy
    • Npower
    • Octopus Energy
    • Opus
    • Scottish Power
    • Total Gas & Power
    • Utilita
  • Who is the cheapest energy provider for businesses?

    The cheapest energy provider for businesses will depend on a number of factors, such as:

    • Your location
    • The size of your premises
    • Your current supplier
    • Current spend on business energy
    • Current consumption of kWh units and current standing charges
    • Meter type (standard, economy 7, maximum demand or half hourly)

    The easiest way to find the cheapest energy provider is to compare energy prices.

  • Who is the best energy supplier?

    Choosing the best energy supplier for your business is very important. You want to know that the provider you choose will value you as a customer, that you’ll receive excellent customer service and that the company acts with total transparency.

    Which? consumer magazine published a survey that compared key suppliers on a number of factors including:

    • Bill accuracy
    • Customer service (phone)
    • Customer service (online)
    • Complaints handling
    • Helping you understand and reduce energy use
    • Value for money

    Take a look at the ‘Best and worst energy companies for 2019’ survey for more information.

  • What do I have to do to switch my business energy supplier?

    Switching your business energy has never been easier. Once you’ve found a supplier and quote which suits your business’ needs simply hit ‘Buy Now’ or wait for one of our agents to contact you. Once you’re happy to proceed, we’ll handle the entire switch for you. We’ll need a few additional bits of information along the way, but this will all be explained in your welcome pack

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