EDF Energy is one of the six largest energy suppliers in the UK. It’s the country’s largest producer of low-carbon electricity, committed to reducing their reliance on fossil fuels. Generating one- fifth of the UK's electricity, EDF is they are responsible for the supply of gas and electricity to around 5.5 million residential and business customers.
From its origins in 1940s France, the EDF Group has grown from a national electricity provider to a globally-respected company delivering all forms of energy around the world.
One of EDF’s biggest commitments is the growth of nuclear energy. Currently, around 70% of EDF’s electricity comes from eight existing nuclear power stations (as well as two coal, one gas) and 31 wind farms. EDF is in the process of building another two new nuclear reactors at Hinkley Point, Somerset that will provide sustainable low-carbon electricity to 6 million customers when completed.
Always a controversial subject, nuclear power can put customers off but it continues to be one of the most effective ways to generate electricity for the company.
Ownership
EDF Energy is a wholly-owned subsidiary of the French state-owned EDF Group (Electricité de France), which is one of Europe’s largest energy companies.
Location
The Global headquarters of EDF is located in central London. The address is:
EDF Trading (Global headquarters)
3rd Floor, Cardinal Place
80 Victoria Street
London
SW1E 5JL
EDF customer service team for new customers can be contacted on 0333 200 5110.
Alternatively, a Love Energy Savings representative can handle all communications with EDF Energy should you choose to switch to or from a EDF Energy tariff through our comparison engine.
EDF prices and tariffs
Business tariffs
Fixed for Business Tariffs
- Fixed energy prices for between one and four years
- Usually cheaper than the variable tariff
- Automatic renewal onto Easy Fix at the end of fixed-term
- Pay by Direct Debit or Cash/Cheque
- 7% discount when paying by monthly Direct Debit
If you leave before the fixed term early exit fees apply.
Freedom for Business Tariff
- Switch to another product at any time
- No need to give notice when you decide to leave
- No exit fees
- Pay by Direct Debit or Cash/Cheque
- 7% discount when paying by monthly Direct Debit
The tariff is variable, which means prices can go up or down with at least 30 days notice.
American Express Fixed for Business
American Express business card holders can fix energy prices and receive American Express Membership Rewards®.
- Fixed gas and electricity prices for between one and three years
- Every £1 you spend on energy gives you one American Express Membership Rewards® point
- Protection from price rises
- Our cheapest fixed-term business tariff
If you leave before the fixed term early exit fees apply.
Residential Tariffs
EDF Energy offer a range of tariffs to suit your energy needs. Take a look at their range of tariffs including fixed and variable options with added benefits on some tariffs like free boilercare.
Easy Online
EDF offers short-term, fixed gas and electricity prices at low rates. These are often the cheapest tariffs, making it easier to budget and plan effectively with fixed prices.
- Manage your account online 24/7
- Direct Debit only
- No price rises guaranteed for the length of the tariff
Easy Online 18 Month Fix
Low fixed gas and electricity prices. Get peace of mind with fixed prices for longer.
- Manage your account online 24/7
- Direct Debit only
- No price rises guaranteed for the length of the tariff
Easy Online +BoilerCare
Get 50% off boiler cover for 1 year and fix your energy prices for 2 years.
- 50% off BoilerCare cover for 1 year
- Covers domestic gas boilers of any age, standard radiators, controls and thermostats
- Manage your account online 24/7 (no access to call centres) and pay by Direct Debit only
Total Service 2 Year Fix
This tariff offers fixed prices guaranteed for at least 24 months.
- No price rises guaranteed for the length of the tariff
- You’re free to leave with no exit fees
- Choose to pay by Direct Debit or Cash Cheque
Flexible Control
This tariff, which is exclusively for existing customers on EDF’s Standard Variable tariff or Deemed tariff, is guaranteed to be priced 2.5% below the independently Ofgem-set capped unit rate for the duration of the tariff.
Prepay Total
The Prepay Total tariff is available to customers with prepayment meters, with fixed and variable rates available.
Standard (Variable)
You will pay the standard EDF rate, which can go up or down. When this happens, you will be notified in plenty of time so you can decide whether or not to move to a different tariff. With no end date, you'll never have to renew your contract.
Low-carbon
EDF offer a range of tariffs, n ‘blue tariffs’ that use electricity 100% backed by low-carbon generation.
Feed-in tariff
The electricity you use on EDF’s feed-in tariff is generated from a renewable or low-carbon source. You may also be eligible for a government incentive, which will support you or reward you for the energy you generate.
Supply source
EDF energy sources comprise mainly coal, gas, nuclear and renewables.
- Coal - 5.2%
- Gas - 10.84%
- Nuclear - 72.07%
- Renewable - 11.73%
- Other - 0.16%
Compare these statistics to the typical fuel mix from UK suppliers in our wholesale energy guide.
Financial Performance
The latest financial figures for EDF Energy are from 31st December 2018. They are as follows:
| Metric | 2018 | 2017 |
|---|---|---|
| Revenue | £5,521.4m | £5,393.3m |
| Gross margin | £24.4m | £30.6m |
| Loss for the year | (£468m) | (£1,013.3m) |
You can find EDF’s latest financial reports here.
Awards
EDF have picked up numerous acolades over the years, with the most recent being:
- Large Employer of the Year — Engineering Construction Industry Training Board Awards (November 2019)
Cancellation policy
Domestic customers
In your initial Fixed Term Period (more than 30 days before the end). The day following your Price Reviews Date, a new supplier can apply to transfer your supply to them, an early termination fee will be applicable and your prices will remain the same until your initial fixed term is reached.
In your initial Fixed Term Period (less than 30 days before end), new suppliers will be able to apply for your supply to be transferred on day 31 after notice has been accepted. You will remain on your Fixed Term Prices until the Fixed Term Period end date, and then transfer to Easy Fix prices until the notice period ends.
You don't need to provide a meter reading before you change supplier. Your new supplier will ask you for an opening meter reading, which they'll pass on to EDF. This way, your new supplier opens your account with the same meter reading that EDF uses to close your account.
Please don't cancel your Direct Debit until the account is closed. The company might need to take a final payment, or give you a refund. Your final bill will tell you what you need to do. You will be sent your final bill within four weeks of completing your switch. If you have both electricity and gas you may receive a separate bill for each fuel.
You will be able to track the progress of the switch if you have set up MyAccount with EDF.
There won’t be exit fees if you move to another one of EDF's tariffs or change supplier. However, you’ll still be signed up to the BoilerCare policy if you’ve chosen this. In order to also cancel your BoilerCare policy please get in touch with Intana on 01444 442 667.
Green performance
EDF reports that they get 11.73% of their energy from renewable sources, comprising 35 wind farms, and one battery storage unit. They have invested heavily in nuclear energy, which is a reliable, low-carbon energy source. EDF owns eight nuclear power stations that generate one fifth of the UK’s electricity.
How to switch to EDF Energy
Switching to EDF from your current provider is easy with Love Energy Savings. Simply enter your details here to generate energy quotes for your home or business. Then, select the EDF tariff that best meets your needs.
Our operators will handle the rest, including communicating with your current provider and the team at EDF. That way, you don’t need to do a thing.