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PFP Energy has carved out a name for itself as not only a supplier affordable energy with transparent prices, but also a company that cares about the communities of its customers. Formerly Places for People Energy, PFP started out in 2015 as a non-for-profit energy supplier, redirecting all of its profits into social projects. In December 2016, it moved away from Places for People to become an independent business.

In February 2018, PFP added to its offering by expanding into the business energy market supplying SMEs. PFP Energy has achieved a 4-star rating on Trustpilot, no doubt thanks to its transparent pricing and consistent customer satisfaction.

PFP do not currently supply smart meters but are looking to start through 2020 onwards.

Ownership

The ultimate parent company of PFP Energy Ltd is Sands Investment Ltd. It was acquired in the year end to March 2019. It’s three directors are listed as Mr Anuj Gupta, Mr Simran Bir Singh Soin and Mr Robert George Binns.

Location

PFP Energy is located on Preston docks in the North West of England:

Edward VII Quay

Navigation Way

Preston

PR2 2YF

If you choose to switch through Love Energy Savings, one of our representatives will contact PFP Energy’s team on your behalf, saving you the hassle of back and forth communications. That way, you get the energy tariff you want with minimal fuss.

PFP Energy prices and tariffs

Residential Tariffs

PFP Energy has two tariffs. The Together tariff is a fixed rate option with the SImple Fair Energy tariff offering a rate variable alternative. The fixed-rate tariff is great for budgeting so customers can see what they’re spending, whilst the variable rate allows market price changes to impact the rates, so customers on this tariff could see rises or falls in their rates.

They also offer a prepayment option where customers can preload their card at a designated PayPoint, Payzone or Post Office and be in total control of what they spend.

 

Business Tariffs

PFP offers custom tariffs for businesses of all sizes. Your LES representative will liaise closely with the PFP team to get you the very best deal possible for your business.

Supply Source

The PFP Energy fuel mix is disclosed as quite heavy on natural gas and low on renewable energy compared to average UK supplier fuel mix statistics.

  • Coal - 8.9%
  • Natural Gas - 60.3%
  • Nuclear - 18.1%
  • Renewables - 8.9%
  • Other - 3.8%

Compare these statistics to the typical fuel mix from UK suppliers in our wholesale energy guide.

Financial Performance

The latest financial figures for PFP Energy are from March 2019. They are as follows:

Metric 2019 2018
Turnover £71,022,000 £76,303,000
Gross profit £5,089,000 £3,950,000
Loss for financial year (£3,421,000) (£4,782,000)

You can see a full breakdown of PFP Energy 2019 financials here.

Awards

PFP Energy is renowned for its good customer service which is reflected in some of the awards it has won.

  • Voted 1st in the Citizens Advice Energy Supplier Performance Report 2016
  • Voted 2nd in the Which? ‘Best Energy Firms’ survey 2017

Cancellation policy

According to the PFP Energy website you can cancel your switch within the 14 cooling-off period. If you choose to cancel outside of this, an exit fee may apply, dependent upon your contract.

Green performance

The company is working hard to build on the renewable element of their energy mix. It buys its energy from existing suppliers and generators, leaving it with little control on the sustainability of its energy. The company line is to, “strike the best balance between low prices and reducing carbon emissions over time.”

Understanding your
PFP Energy bill

On your PFP Energy bills, you’ll find details of the following:

  1. Your monthly gas and electricity charges, including usage charges, your standing charge, and details of your next payment. You’ll also see whether your account is in credit or debit and how much by.
  2. Your personal projection for the next 12 months. This is based on your current usage. It’s made more accurate if you submit regular meter readings.
  3. The cheapest tariff PFP currently offers so you can check you’re getting the best deal.
  4. Details of the cheapest tariff that’s similar to yours. This is calculated on a like-for-like basis.
  5. A full breakdown of electricity charges, including total kWh and standing charge. PFP will also disclose whether it’s been calculated on an estimate or an actual reading.
  6. A full breakdown of gas charges with the same details as (5).

How to switch to PFP Energy

Love Energy Savings can handle a switch to PFP Energy for you whether you want to switch tariff or you’re changing from another supplier entirely. We’ll get everything sorted for you by liaising with your current provider and the PFP Energy team.

Enter your details here to generate a quote for your business and then simply decide if it’s the right supplier for you.

See how much you could save on your business energy in 60 seconds!

Energy saving FAQs

  • List of business energy suppliers

    At Love Energy Savings, we work with the following energy suppliers:

    • Avanti Gas
    • British Gas
    • CNG
    • Crown Gas & Power
    • Dual Energy
    • EDF
    • EON
    • Gazprom Energy
    • Npower
    • Octopus Energy
    • Opus
    • Scottish Power
    • Total Gas & Power
    • Utilita
  • Who is the cheapest energy provider for businesses?

    The cheapest energy provider for businesses will depend on a number of factors, such as:

    • Your location
    • The size of your premises
    • Your current supplier
    • Current spend on business energy
    • Current consumption of kWh units and current standing charges
    • Meter type (standard, economy 7, maximum demand or half hourly)

    The easiest way to find the cheapest energy provider is to compare energy prices.

  • Who is the best energy supplier?

    Choosing the best energy supplier for your business is very important. You want to know that the provider you choose will value you as a customer, that you’ll receive excellent customer service and that the company acts with total transparency.

    Which? consumer magazine published a survey that compared key suppliers on a number of factors including:

    • Bill accuracy
    • Customer service (phone)
    • Customer service (online)
    • Complaints handling
    • Helping you understand and reduce energy use
    • Value for money

    Take a look at the ‘Best and worst energy companies for 2019’ survey for more information.

  • What do I have to do to switch my business energy supplier?

    Switching your business energy has never been easier. Once you’ve found a supplier and quote which suits your business’ needs simply hit ‘Buy Now’ or wait for one of our agents to contact you. Once you’re happy to proceed, we’ll handle the entire switch for you. We’ll need a few additional bits of information along the way, but this will all be explained in your welcome pack