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How To Secure a Cheaper Business Water Supply
It is easy to check how much you could save by switching. We have a strong commercial partnership with one of the UK's leading water retailers. This allows us to offer you favourable rates at unbeatable value.
We know that all businesses are different. We work with each business to understand individual needs. This helps us provide the best deals and services for both small and larger businesses.
Why Switch Business Water Suppliers
Our customers can save up to £450 on their annual bill. Many small businesses are unaware that they can switch water suppliers and are no longer bound by the area they're located in.
This opens up a lot of opportunities for cheaper business water rates, better customer service and simple billing.
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Consolidate Multiple Premises Into One Business Water Bill
If your business has multiple locations in various regions, you will be well aware of the frustration of dealing with more than one water retail supplier.
By switching all of your sites to one water retailer, you can access consolidated billing across your business.
Lets us help you start dealing with just one water supplier and start saving time and money.
Save Money on Commercial Water and Sewerage Costs
It makes sense for all companies operating in England and Scotland to explore the business water supplier available to see how much can be saved.
No matter where in Scotland or England you operate, we can help you find a great deal.
Since the water market opened, we have been helping customers to save as much as £450 on their annual business water bill
Switch Water Suppliers Quickly & Easily
We can provide you with a quote and arrange for you to switch to a better deal in a matter of minutes, without any need for you to contact your existing or new supplier. We will handle the whole process to ensure there is a smooth transition.
Once we’ve set the switch in motion it will take 28 days for the transfer to go through. This includes a 7 day cooling off period so if for any reason you change your mind you can cancel the switch.
If you require a new water meter, we will arrange an installation date best suited to you. We may ask you to take a meter reading to ensure we're providing you with accurate quotes.
Get a Free Business Water Audit to Reduce Your Costs
A water audit offers a strategic and overall view of how your company uses water. A report will be presented with steps that can be taken to reduce the cost of your water bill by improving water efficiency.
A comprehensive water audit usually includes:
- Sanitary checks
- Usage and consumption efficiency checks
- Drainage checks
- Return to sewer
- Ensuring you have an efficient water meter
If you spend over £1,000 on your annual business water bill, we will provide this service free of charge when you switch business water with us.
Understanding Your Business Water Rates & the Water Market
The business water market can be confusing, as part of your service continues to be provided by the regional water and wastewater treatment and distribution company or ‘wholesaler’.
You then have a choice of ‘retail provider’ – which is the company that looks after you, your bill and all customer facing services. If you haven’t yet chosen to switch retail provider then you will be with a default provider based on your location.
You can view the default retail providers by wholesale region below.
|Wholesale Region||Default Water Retail Provider|
|United Utilities||Water Plus|
|Yorkshire Water||Business Stream|
|Severn Trent Water||Water Plus|
|Thames Water||Castle Water|
|Southern Water||Business Stream|
|South West Water||Source for Business|
Your water charges combine wholesale rates (which cover the cost of treating and transporting water and wastewater) and retail rates (which cover your service costs). Your wholesale rates are fixed but you can shop around for the best retail rates.
The wholesale rates you pay can change from year to year, but they are subject to regulation by Ofwat in England and the Water Industry Commission in Scotland.
If you don’t shop around for a good deal, your retail charges may still vary.
What if You Have Never Switched Business Water Suppliers?
This is common. Many business owners in the UK are still not aware that they can switch suppliers to save money.
This can leave businesses paying expensive out-of-contract rates with a default supplier.
By switching water supplier, you could save up to £450 and agree fixed retail prices for up to 3 years.
How Do I Access Better Business Water Rates?
We’ll provide you with an exclusive business water quote in as little as 60 seconds using our engine. All you need is some basic business information:
- Business name
- Company address
- SPID number (Supply Point Identification Number)
- Contact details
Your SPID number is usually on all your business water bills.
Who Is The Best Business Water Supplier?
Since the water market opened allowing businesses to switch from their default water retailer, many water suppliers have entered the market. This has created a lot of competition in the market which means better service and prices for UK businesses.
It is difficult to give the crown of the best business water supplier as there are many factors to consider including customer service, price and other important credentials.
There is a range of water retail providers offering services in Scotland and England. We recommend one particular water retailer, Everflow, which is not connected to any of the monopoly wholesale water companies but has grown its customer base entirely through winning new customers. They offer great value with good customer service at a competitive price.
Which Business Water Suppliers Can I Switch To?
Businesses are no longer tied to their regional water provider. If you have sites operating in England and/or Scotland you are free to choose which water retail provider looks after your water and wastewater services.
Here’s a handy list of the main options (not including self suppliers or the smallest retail companies).
|Wholesale Retail Provider||Origins||USPs||Customer Switching Record|
|Water Plus||Created out of United Utilities & Severn Trent with most of its customers being served by default.||Largest in the UK.||Net customer loss|
|Castle Water||Started as an independent new company in Scotland. Castle acquired the business customers served by Thames Water when the English water market opened.||Independent origins.||Net customer loss|
|Wave||Created out of Northumbrian Water & Anglian Water with most of its customers being served by default.||Sustainability focus, market influence.||Gains and losses|
|Business Stream||Formed out of Scottish Water, Business Stream is the default provider for Scottish customers and also for business customers in the Yorkshire and Southern wholesale areas.||Longest standing water retail company.||Gains and losses|
|Source for Business||Source for Business is part of Pennon Water Services and formed out of South West Water. The majority of its customers are served by default.||One of the ‘big 5’ providers.||Gains and losses|
|Water2Business||Formed out of Wessex Water and Bristol Water, the majority if its customers are served by default.||High performer on customer service measures.||Winning customers|
|Everflow||Everflow started as an independent retailer in Scotland before launching in the English market. It has switched more customers than any other retail provider.||SME focus, sustainability focus, multi-utility provider.||Winning customers|
|SSE Business Water||Formed out of Sutton & East Surrey wholesale water only company, the majority of its customers are served by default.||Gains and losses|
|Clear Business Water||Independent water retail company operating in England and Scotland. It has won its customers through switching.||Long standing retailer, multi-utility provider.||Winning customers|
|First Business Water||First Business Water is a small independent water retail provider. It has won its customers through switching.||Schools & colleges expertise, high performer on customer service measures.||Winning customers|
|Smarta Water||Smarta Water is a small independent water retail provider. It has won its customers through switching.||Sustainability focus.||Winning customers|
Still Not Sure About Switching Water?
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Business Water FAQs
How Long Does It Take To Switch Business Water?
It takes about 28 days to switch water provider. This includes a ‘cooling off’ period from your previous retailer. It may take a little longer if your business requires a new water meter. You should take a meter reading before switching supplier to ensure everything goes smoothly.
What Water Company Services My Address?
If you have never switched water before, your supplier will be the default provider in the area. You can find out here.
If you have switched, you will be able to find out based on a recent business water bill.
Will My Water Supply Cut Off Whilst Switching?
No. You’re only switching the retailer who manages your billing. The supply at your business address and the pipes will remain the same.
Does It Cost to Switch Business Water Supplier?
Switching your business water supplier is free. You may have to pay an early exit fee to your current supplier if your contract is not ending.
Will I Get a Discount for Paying My Water Bill via Direct Debit?
Some business water retail services may offer a discount for direct debit payments.
Can I Switch Business Water Suppliers if I’m Still in Contract?
You may need to pay an early exit fee if you switch business water suppliers when in a contract. However, you can still compare business water rates to see if the savings outweigh the exit fees.
Business water rates are less volatile than other utility markets so locking in your business water rates in advance of your contract end date is often a good idea.
What Is the Difference Between Business Water and Domestic?
Despite being connected to the same regional water network, the business water market operates differently to the household market. Business customers in Scotland and England can choose between a range of water retail suppliers to get a better deal while household customers are not yet able to access the competitive retail market.
There are no immediate plans to give household customers a choice of water retail provider in either Scotland or England.
Who Are Ofwat?
Ofwat is the regulatory body for the water sector. They monitor and control the privatised water and sewage industry in England and Wales.
The Water Services Regulation Authority is an independent regulator that was first founded in 1988. They operate in a similar way to other regulatory bodies you may have heard of, like Ofsted, Ofcom, and Ofgem. They are set up as a part of the government's strategic priorities to create better value for business utilities.
Ofwat is a non-ministerial department. This means that it is a department in its own right but does not have a minister that governs it.
Specifically, they are an economic regulator. It is responsible for monitoring prices, setting limits, protecting consumers, and emphasising the importance of investment in the water industry.
What Is a Supply Point Identification Number?
A SPID number is a ten-digit code that helps locate your business water supply. This is used universally by all water suppliers to identify your business and its location.
This number will always be the same even when you switch business water suppliers. This ensures you're paying for your water supply and nobody else's. You can find your SPID on your water bill.
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