Understanding Your Home Energy Bill
Research has shown that around 60% of people find their energy bills confusing. Here is your electricity bill broken down.
March 2021
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A boiler breakdown is every homeowner’s worst nightmare. Boilers can be expensive to repair and even more to replace. It can cause lots of problems if you’re left without heating and hot water, especially during the coldest periods of winter.
The good news is that some problems can be fixed without too much technical knowledge. If the problem is more serious, you will need to call in a professional.
If your boiler has stopped working, there are certain things that you need to rule out right away. If your heating system has stopped working, or you no longer have access to hot water, it is likely to be an issue with your boiler.
Note that if you can smell gas – you should take immediate action and contact the gas emergency number on 0800 111 999.
Here are a list of simple boiler checks so you can rules out some issues:
Switch the boiler to keep everyone safe in case there is a serious issue.
If you have an existing warranty, your manufacturer will usually recommend a company for repairs and maintenance. Remember if you choose to use another service, this may void your warranty.
Many people choose to pay for boiler cover for peace of mind. It is sometimes available when you purchase home insurance. It’s worth checking to see if your boiler is covered. It may save you a significant amount of money.
Some energy suppliers, such as British Gas, also offer boiler cover. It works like insurance, so you don’t have to pay on the day you need an engineer. Most providers give you a number to contact to book an engineer when required.
If you do not have an existing warranty or boiler cover, contact a Gas Safe-registered engineer. Remember to check ID before you let any person enter your home.
Boilers are generally very safe, but occasionally things can go wrong.
If you smell gas, you should contact the gas emergency number on 0800 111 999 immediately. Do not touch or unplug any electrical equipment, open doors and windows and do not smoke or light any open flames. Wait for help outside of the property.
Schedule an annual service by a Gas Safe-registered engineer. One of the advantages to boiler cover is that they often include this service and cleaning as standard.
Keep safe by having a carbon monoxide alarm installed.
Keep an eye out for tell-tale signs your boiler is having problems. It may still operate normally. Issues that can indicate an issue include an orange pilot light (rather than blue) or a pilot light that keeps going out. Increased condensation or gas consumption also tend to indicate a problem.
If you notice any of these signs, contact an engineer for support as soon as possible.
Remember that you can ensure you do not overpay for the gas your boiler uses by comparing home energy prices with Love Energy Savings.
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