Bristol Energy is unique in the world of energy supply. It’s owned by Bristol City Council, its profits going to social and environmental causes in the city.
Since the launch of the company in 2016, Bristol Energy has generated an amazing £12m, which has been used to improve the lives and surroundings of city residents. While it supplies electricity and gas to home and business customers all over the country, it’s Bristol residents will benefit from the donations.
Bristol Energy is committed to offering fair and transparent tariffs. Its team are working hard to achieve lower carbon emissions and 100% green energy sources.
Ownership
Bristol Energy is one of the UK’s first municipal energy companies, being entirely owned by Bristol City Council.
The company is developing partnerships with local people and organisations generating renewable energy. It offers competitive rates, flexible terms and excellent service for community groups, developers, asset managers and independent generators of all sizes (above 50kW), technologies and levels of export.
Location
Bristol Energy is based at:
Bristol Energy Limited,
100 Temple Street,
Bristol, BS1 6AG
If you choose to switch through Love Energy Savings, one of our representatives will contact Bristol Energy's team on your behalf, saving you the hassle of back and forth communications. That way, you get the energy tariff you want with minimal fuss.
Bristol Energy prices and tariffs
Current Bristol Energy tariffs
| Tariff Name | Variable Tariff | Fixed Rate Tariff | Exit Fees |
|---|---|---|---|
| Bristol Energy 1 Year Fix Issue 15 Paper Billing | No | Yes | No exit fees |
| Bristol Energy 1 Year Fix Issue 15 Paperless Billing | No | Yes | No exit fees |
| Bristol Energy 2 Year Fix Issue 2 Paper Billing | No | Yes | No exit fees |
| Bristol Energy 2 Year Fix Issue 2 Paperless Billing | No | Yes | No exit fees |
| Bristol Energy Standard Prepayment | Yes | No | No exit fees |
| My Bristol Tariff 1 Year Fix Issue 7 Paper Billing | No | Yes | No exit fees |
| My Bristol Tariff 1 Year Fix Issue 7 Paperless Billing | No | Yes | No exit fees |
| My Green Plus 1 Year Fix Issue 3 Paper Billing | No | Yes | No exit fees |
| My Green Plus 1 Year Fix Issue 3 Paperless Billing | No | Yes | No exit fees |
| My Local Tariff 1 Year Fix Issue 7 Paper Billing | No | Yes | No exit fees |
| My Local Tariff 1 Year Fix Issue 7 Paperless Bills | No | Yes | No exit fees |
| Standard Variable Tariff Paper Billing | No | No | No exit fees |
| Standard Variable Tariff Paper Billing | Yes | No | No exit fees |
| Standard Variable Tariff Paperless Billing | Yes | No | No exit fees |
| Standard Variable Tariff Paperless Billing | No | No | No exit fees |
Supply source
Bristol Energy is certainly making headway in its goal to source all of its energy from renewables with a massive 79% from sustainable sources.
Bristol Energy works directly with 54 renewable generators around the UK, from local community projects to large scale commercial generators like the National Trust and Thrive. 31% of this renewable generation is sourced directly from the Bristol area.
In addition, it is collaborating with community-owned renewable generators, Gower Power and the technology company Origami, to develop a local energy system, installing a new solar and storage facility at their existing 1MW solar farm.
In 2018/19, Bristol Energy launched their green gas, in partnership with Geneco, a local energy innovator,Waste from one million Bristol people is turned into biomethane, a sustainable, virtually carbon neutral and environmentally friendly substitute for fossil fuel natural gas.
- Coal - 2%
- Gas - 14%
- Nuclear - 4%
- Renewable - 79%
- Other - 1%
Compare these statistics to the typical fuel mix from UK suppliers in our wholesale energy guide.
Financial Performance
The latest financial figures for Bristol Energy are from End of March 2019. They are as follows:
| Metric | 2019 | 2018 |
|---|---|---|
| Turnover | £76.2m | £52.5m |
| Gross profit | £5.6m | £3.6m |
| Loss for financial year | (£12.1m) | (£11.2m) |
You can see the full accounts for Bristol Energy here.
Awards
Bristol Energy has managed to rack up an impressive array of acolades, most notably below:
- Start-up Business of the Year — Business Leader Awards 2017
- Best New Business — Bristol Life Awards 2017
- Overall Winner — Bristol Life Awards 2017
- Platinum Awards — Bristol Life Awards 2017
- Supporting Business and Organisational Goals Award — Learning at Work Week Awards 2018
- Promoting a Learning Culture Award — Learning at Work Week Awards 2018
Cancellation policy
Cancellation within the cooling-off period
Once your application to Bristol Energy has started, you have a 14-day cancellation or ‘cooling-off’ period. This starts on the day you receive your Welcome Pack. The cancellation period gives you time to make changes to your choice of product or your method of payment, or to cancel your application to join Bristol Energy.
During this time, you can speak to customer services if you want to discuss your tariff or account options further, or are unsure if the plan is right for you.
Cancellation outside the cooling off period
If you’ve made up your mind, and you’re moving to another supplier, your contract will end after notice is received from your new supplier. You can also terminate your contract with Bristol Energy by requesting the supply is disconnected. In this case, your contract will end and you will be contacted to finalise the process.
Green performance
A large part of Bristol Energy's vision to build a sustainable energy company is focussed on the environment and taking climate action.
Bristol Energy’s fuel mix has become greener, with the introduction of more local renewable generators, adding wind, solar and hydro to their source portfolio, and is getting greener still, up to 79% in 2018/19, compared to 51% in 2017/2018.
How to switch to Bristol Energy
Switching to Bristol Energy from your current provider is easy with Love Energy Savings. Simply enter your details here to generate energy quotes for your home or business. Then, select the Bristol Energy tariff that best meets your needs.
Our operators will handle the rest, including communicating with your current provider and the team at Bristol Energy. That way, you don’t need to do a thing.