Energy saving FAQs

• What is an energy broker?

  An energy broker acts as a third party intermediary between commercial energy suppliers and businesses. Energy brokers work with several energy providers and can help businesses compare lots of prices for energy at once - saving you the hard work of shopping around for seperate energy quotes.

• How can I compare the market for business energy?

  The easiest way to compare the market for business energy is to request a quote for business energy. Here at Love Energy Savings, we work with many well-known business energy providers, as well as several independent suppliers to bring our customers the most competitive quotes for business gas and electricity. This makes it very easy for businesses to compare quotes and choose the right one for their business.

• What are the different business tariff options

  Businesses can choose between fixed-rate tariffs and variable-rate tariffs on business energy. Fixed-rate tariffs mean the price you pay for gas or electricity is fixed for a period of time, so if energy prices fluctuate, the price you pay will not be affected. These contracts are fixed for a period of time, from 12 months to 5 years.

  Variable-rate tariffs respond to energy market trends, so if the cost of energy increases, you will have to pay more for the energy you use. However, if market prices drop, you will pay less for the energy you use. You are not tied into a contract with a variable-rate tariff. To leave your supplier, you simply need to provide 30 days’ notice.

• What is green business energy?

  Green business energy is a more environmentally friendly way to power your business. If you buy your business energy from a green energy supplier, your supplier is promising to match some or all of the electricity you use with renewable energy, which is then fed back into the National Grid.

  Read Love Energy Savings Guide to Green Energy Deals for more information.

• What information do I need if I want to switch business energy?

  You will need to make sure you’re choosing the best deal for your business when switching your business energy supplier. To accurately compare quotes, you will need the following details which you’ll find on your energy bill:

  • Your supplier name
  • Your monthly payment amount
  • Current energy consumption and unit rate (kWh)
  • Your MPAN number, also known as supplier number

  With this information, you will be able to compare new quotes against your current rate. When you find the right deal for you, you can switch your business energy.

• List of business energy suppliers

  At Love Energy Savings, we work with the following energy suppliers:

  • Avanti Gas
  • British Gas
  • CNG
  • Crown Gas & Power
  • Dual Energy
  • EDF
  • EON
  • Gazprom Energy
  • Npower
  • Octopus Energy
  • Opus
  • Scottish Power
  • Total Gas & Power
  • Utilita

• What should I do if I’m moving business premises?

  If you’re moving business premises, there are a number of things you need to do:

  • Contact your energy provider and tell them when you’ll be leaving the premises
  • Provide a final meter reading and keep a copy for your records
  • Leave Direct Debits in place until your contract has been fully terminated.

  When you get to your new business premises it’s essential you set up a new energy contract as soon as possible to prevent you from being overcharged for your business energy:

  • Take meter readings as soon as you move in
  • Compare energy prices as soon as possible
  • Choose a new supplier and give them your meter readings and confirm the date you moved in

• Do business energy quotes include VAT and CCL charges?

  At Love Energy Savings, we include additional charges such as VAT and CCL in our quotes. For a full breakdown of costs, click ‘more details’ on all quotes provided in our comparison engine results page.

• Can charities and not-for-profit organisations get discounts on business energy?

  Charities and not-for-profit organisations many not receive energy discounts but they can get reductions on VAT (from 20% to 5%) and be exempt from the Climate Change Levy, which could help reduce energy bills overall. Discounts are not automatically applied, so make sure you speak to one of our experts about getting these discounts applied to your energy bills.

  Read our helpful article Is Your Charity Making The Most of VAT Reduction on Its Energy Bills? for more more information.

• How do I switch business utilities?

  Switching business utilities is very easy. Simply start by comparing utility prices, when you have found the right deal for your business, click ‘switch now’ to complete your switch online.

  At Love Energy Savings, we’ll handle negotiations between suppliers too, making the whole process as stress-free as possible.

• Who is the cheapest energy provider for businesses?

  The cheapest energy provider for businesses will depend on a number of factors, such as:

  • Your location
  • The size of your premises
  • Your current supplier
  • Current spend on business energy
  • Current consumption of kWh units and current standing charges
  • Meter type (standard, economy 7, maximum demand or half hourly)

  The easiest way to find the cheapest energy provider is to compare energy prices.

• Who is the best energy supplier?

  Choosing the best energy supplier for your business is very important. You want to know that the provider you choose will value you as a customer, that you’ll receive excellent customer service and that the company acts with total transparency.

  Which? consumer magazine published a survey that compared key suppliers on a number of factors including:

  • Bill accuracy
  • Customer service (phone)
  • Customer service (online)
  • Complaints handling
  • Helping you understand and reduce energy use
  • Value for money

  Take a look at the ‘Best and worst energy companies for 2019’ survey for more information.

• How can I fix business energy prices?

  If you want to fix the price you pay for business energy, simply choose a fixed-price tariff. Energy providers fix prices from 12 months up to 5 years, so just choose the one that you feel suits the needs of your business the most.

• How long will it take to switch?

  Once you’ve found your new, cheaper tariff, it takes between 4 and 6 weeks to complete the switch from one supplier to another. We will manage this process for you, so you don’t have to. The transfer is seamless; your energy will not be cut off as a result of switching. We’ll keep you up-to-date if there are any transfer issues. If you have any queries before or after the switch, please don’t hesitate to contact your personal Account Manager on: 01204 372 746.

• Will my business be disrupted when I switch?

  There won’t be any disruptions to your supply, so it will be business as usual! We’ll liaise with your existing supplier and negotiate the entire process for you. We’ll let you know when your switch has been completed.

• How much could I save by switching my energy provider?

  How much you can save is dependent on how much energy you use. But, on average, businesses with an electricity bill of £2,400pa (consumption below 50,000kWh), can expect to save up to £943 when they switch.

• What do I have to do to switch my business energy supplier?

  Switching your business energy has never been easier. Once you’ve found a supplier and quote which suits your business’ needs simply hit ‘Buy Now’ or wait for one of our agents to contact you. Once you’re happy to proceed, we’ll handle the entire switch for you. We’ll need a few additional bits of information along the way, but this will all be explained in your welcome pack

• Do energy prices change depending on your location?

  Yes – you will find that energy prices change from region to region.

  Factors that influence pricing will depend on:

  • The number of suppliers that sell energy in that region
  • The number of suppliers that buy from the generators in that region
  • The charges local distribution networks put onto your energy supply