Originally working amongst the Big Six energy suppliers, British Natural Gas was formed when the team realised that there was a gap in the market. Since setting up on their own, they have strived to ensure that they are bringing transparency to the market.
Customers come first at British Natural Gas
One of British Natural Gas’ biggest realisations when working with the Big Six, was that the expectations of the customer weren’t always being met. When they set out on their own to become an independent supplier, this was something that they wanted to change, always striving to put the customer first.
They made it their mission and part of their business plan to ensure that every customer is fully supported; each customer receives their own dedicated account manager when they sign up. As a further part of their dedication to customer service, they are committed to answering the phone in less than a minute, and all emails are responded to in the shortest time possible. There’s no hanging around!
Switching your home or business to British Natural Gas
British Natural Gas run a number of different gas tariffs designed to suit the individual homeowner. These include a standard variable, a 12-month plan, a 24-month plan, and a 36-month plan, each of which come with their own benefits. They are also able to come up with plans for businesses of all shapes, sizes and sectors; helping to make the most of their energy.
All it takes is a matter of seconds to discover whether British Natural Gas will be the right gas supplier for your home or business. Simply enter your domestic or commercial postcode in the box at the top of the page to get started, and we’ll do the rest from there! In just 90 seconds you will be presented with a list of potential suppliers and savings in your area.
Alternatively, you can call one of our energy experts for free to discuss your options on 0800 9888 375, we're always happy to help!
Saving your home or business money on energy bills doesn’t have to start and end with switching your energy supplier. With years of experience in the industry, we have amassed so much knowledge and we want to share that with you through our news centre, where you can discover all the latest goings on in the sector. For tips on cutting back your energy usage, take a look at our guides, which can talk you through everything, from changing tenancy to energy efficiency tips.