Based in Coventry, Economy Energy - as the name suggests - are a no-nonsense energy supplier who offer a streamlined service. There’s nothing fancy about this company, and that’s what makes it such an attractive option for gas and electricity customers. By making things simple, Economy Energy are able to keep prices as low as possible.
How does Economy Energy stay so economical?
In short, Economy Energy are able to offer cheap energy tariffs because it saves money on overheads. There are no bells and whistles - you won’t find any unnecessary gimmicks or swanky offices here.
Simplicity is key for this supplier, with customers given the option of three low-cost tariffs.
- • Evergreen - a rolling month-by-month variable rate tariff with no exit fee (you can leave at any time).
- • Economy - prices fixed for 12 months and a zero standing charge for prepayment electricity customers.
- • Direct Saver - a 12-month, fixed-rate contract payable by monthly Direct Debit.
You won’t be baffled by an endless stream of complicated rates and deals, that’s for sure.
What else makes this energy supplier stand out?
While the company manages to make savings in a lot of areas, Economy Energy definitely don’t skimp on its customer service team.
The Customer Service Centre is constantly monitored and the team endeavour to answer every single call within 60 seconds. Great news for those of us who cannot bear the sound of on-hold music! Should you need an engineer to visit your home, the company tries to ensure somebody is sent out within five days of notification.
Economy Energy also has a healthy fuel mix, sourcing more than one-fifth of its electricity from renewables (between April 2015 and March 2016), which is an increasingly important consideration as we continue to combat the effects of climate change.
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