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Octopus Energy reviews, prices and tariffs

Octopus Energy is an energy supplier offering 100% renewable energy at fair prices. Despite only entering the market in 2016, they have been awarded the Which? Recommended Provider Award 4 years in a row (2019-2021).

All of the Octopus Energy tariffs use 100% green electricity and full carbon offset for gas, but if you’re worried it will cost more, fear not, the cost of doing your bit for the environment is no more than what you’d pay on a non eco-friendly gas and electricity tariff with another supplier.

They only supply both home and business energy. Here’s what they offer to customers:

  • No exit fess (home energy tariffs)
  • 100% renewable energy
  • £50 referral credit (home energy tariffs)
  • EV charging options
  • Half hourly meters (business energy)
  • Custom tariffs (business energy)

With over 58,000 reviews on Trustpilot, they have an Excellent rating of 4.7 out of a possible 5 stars.

 

  • Ownership

    A private company founded by Greg Jackson, Octopus Energy is a subsidiary of Octopus Capital Limited founded in 2015. Gaining momentum through a series of hugely beneficial acquisitions and deals, their customer base has grown rapidly.

    More recently they have secured a partnership with Amazon’s Alexa to further strengthen their proposition, utilising the virtual assistant as part of their energy optimisation tariff.

  • Location

    The headquarters of Octopus Energy is in Soho, London, England. Their trading office address is: 

    1 Upper James Street, Soho,

    London

    W1F 9DE

    Their registered office is:

    20-24 Broadwick Street

    London

  • Prices and Tariffs

    Home Energy Tariffs

    Supergreen Octopus

    £92.22 monthly estimate

    (£1,106.63 annually)

    • Electricity Standing Charge: 24.38p per day
    • Electricity Unit Rate: 18.10 kWh
    • Gas Standing Charge: 26.59p per day
    • Gas Unit Rate: 3.30p kWh
    • No early exit fees

     

    Average price calculations are based on a family of 4 living in a 3 bedroom house.

     

    Business Energy Tariffs  

    Octopus Energy for Business offers a simple and transparent pricing structure that helps to simplify business energy billing. Choose from either:

    • Octopus Fixed - A fixed 12 or 24-month tariff that safeguards your business against price rises for the duration of your contract
    • Flexible Octopus - A flexible contract with no fixed term and zero exit fees that will flex in line with the market

    Accounts are managed digitally and uses app-driven technology to give you greater visibility of your energy usage. Switching is easy, Octopus Energy for Business allows you to lock in a deal 6 months before your current contract comes to an end allowing you more reactive to deals on rates. This easy to manage approach can be a great option for small businesses.

    Please note that if you compare with Love Energy Savings, cheaper prices may be available as we have negotiated exclusive deals with a wide range of suppliers. You can compare prices here.   

  • Green Performance

    Fuel

    Octopus

    National Average

    Coal

    0%

    3.9%

    Natural gas

    0%

    39.4%

    Nuclear

    0%

    16.6%

    Renewables

    100%

    37.9%

    Other

    0%

    2.2%

    Total

    100%

    100%

  • Awards

    Octopus Energy has received multiple awards and earn some of the most prestigious titles in the industry. Heavily focused on providing a transparent and uncomplicated service, this green energy advocate lists these awards as some of their most notable:

    • Which? Consumer organisations - “Recommended Provider” (2018, 2019, 2020, 2021) 
    • USwitch - “Supplier of the Year” with 96% customer satisfaction (2018, 2019, 2020)
    • The Energy Awards - “Supplier of the Year” (2017, 2019)
    • The Energy Awards - “Innovation of the Year: Processes” (2019)
  • Cancellation Policy

    As a domestic customer, you can cancel with Octopus Energy at any time by calling its cancellations team, they’ll continue to supply your energy until your new supplier takes over. 

    If you owe or are owed any money, you will be notified by email. It’s worth taking a look at your account to ensure you have the funds to clear off any balances you may have accrued.

See how much you could save on your business energy in 60 seconds!

Understanding your Octopus Energy bill

Octopus doesn’t bill monthly unlike other energy suppliers. Instead, they send you a new statement when you submit a meter reading. Octopus sends out helpful reminders to submit these on time so everyone is on the same page. It helps you to stay firmly on track with your bills, without building up credit or debit balances.

Better still, each meter reading submitted lets you spin the wheel of fortune in their game for a chance to win a £512 credit applied to your account.

How to switch to Octopus Energy

Love Energy Savings can handle a switch to Octopus Energy for you, whether that's from another supplier or from an old Octopus tariff. We’ll handle the rest for you, including liaising with the Octopus Energy team on your behalf.


Enter your details here to generate a quote for your home or business. Simply choose the tariff that's right for you.

See how much you could save on your business energy in 60 seconds!

FAQs

  • List of business energy suppliers

    At Love Energy Savings, we work with the following energy suppliers:

    • Avanti Gas
    • British Gas
    • CNG
    • Crown Gas & Power
    • Dual Energy
    • EDF
    • EON
    • Gazprom Energy
    • Npower
    • Octopus Energy
    • Opus
    • Scottish Power
    • Total Gas & Power
    • Utilita
  • Who is the cheapest energy provider for businesses?

    The cheapest energy provider for businesses will depend on a number of factors, such as:

    • Your location
    • The size of your premises
    • Your current supplier
    • Current spend on business energy
    • Current consumption of kWh units and current standing charges
    • Meter type (standard, economy 7, maximum demand or half hourly)

    The easiest way to find the cheapest energy provider is to compare energy prices.

  • Who is the best energy supplier?

    Choosing the best energy supplier for your business is very important. You want to know that the provider you choose will value you as a customer, that you’ll receive excellent customer service and that the company acts with total transparency.

    Which? consumer magazine published a survey that compared key suppliers on a number of factors including:

    • Bill accuracy
    • Customer service (phone)
    • Customer service (online)
    • Complaints handling
    • Helping you understand and reduce energy use
    • Value for money

    Take a look at the ‘Best and worst energy companies for 2019’ survey for more information.

  • What do I have to do to switch my business energy supplier?

    Switching your business energy has never been easier. Once you’ve found a supplier and quote which suits your business’ needs simply hit ‘Buy Now’ or wait for one of our agents to contact you. Once you’re happy to proceed, we’ll handle the entire switch for you. We’ll need a few additional bits of information along the way, but this will all be explained in your welcome pack

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