Southend Energy Reviews, News & Updates
Southend Energy is a not-for-profit organisation formed via a partnership between Southend Borough Council and OVO Energy. It’s objective is to help residents in Southend and Essex get better deals on their energy bills.
Southend Energy offers competitive rates and straightforward service for its customers. They don't offer a vast array of tariffs however, they do offer both fixed (for 12 months) and variable tariffs and don’t charge an exit fee so if you’re not happy with your deal, you can switch without incurring any additional costs.
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Ownership
Southend Energy is run, managed and administered by Southend Borough Council. Originally, OVO Energy provided all of Southend’s energy services, from billing to customer services, but that partnership has recently been handed over to Robin Hood Energy.
The council has stated they will not make a profit from their tariffs, passing any benefits directly to the consumer. Robin Hood energy makes a small profit on tariffs supplied by Southend Energy.
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Location
Southend Energy is based in Bristol, UK. Its business address is listed as:
Temple Quay
3 Temple Back E
Redcliffe
Bristol
BS1 6EDWhen you switch to Southend Energy through Love Energy Savings, one of our representatives will contact them directly to manage the entire switch for you.
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Southend Energy Prices and Tariffs
Southend Energy’s Pay As You Go service is a unique way to stick within your energy budget. It works in the same way as a mobile phone Pay As You Go tariff: you simply top up your gas or electricity meters to cover your future energy use. You can top up your card or key at any Post Office, PayPoint or Payzone.
Southend Energy also offers Pay As You Go Smart Meters. Pre-payment meters can be topped up online or by phone.
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Supply Source
Southend Energy’s supply partner is Robin Hood Energy, whose fuel mix is predominantly made up of renewable energy:
- Natural gas — 3.8%
- Renewables — 94.3%
- Coal — 0.6%
- Nuclear — 1.1%
- Other fuels — 0.2%
You can learn more about the typical fuel mix you can expect from UK suppliers in our wholesale energy guide.
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Financial Performance
Southend Energy’s accounts are not registered at Companies House. Their partnership with Robin Hood Energy means their financials are now part of the Robin Hood Energy group report.
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Awards
Southend Energy hasn’t won any industry awards so far.
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Cancellation Policy
You can cancel your account with Southend Energy at any time online, over the phone, by email or even by text. It just needs to be in a recorded format that can be used as reference further down the line.
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Green Performance
Southend Energy’s green performance is excellent, with nearly all of its energy taken from renewable sources. It also helps residents take advantage of sustainability schemes; Southend’s supply partner Robin Hood Energy is licensed to offer Feed-in Tariffs.
However, Southend Energy does not currently offer the Green Deal.
Understanding your Southend Energy Bill
Your online or paper bill from Haven Power will tell you:
- The billing period (typically monthly)
- What you owe and when it needs to be paid
- Your estimated energy usage over the billing period
- A detailed breakdown of your usage (on a dual-fuel tariff, you’ll get a breakdown of both gas and electricity)
- A comparison of this usage compared to last year.
How to switch to Southend Energy
Love Energy Savings can handle switching your contract with Southend Energywhether that's from another supplier or from an old Southend Energy tariff. We’ll get everything sorted for you by liaising with the Southend Energy team on your behalf.
Enter your details here to generate a quote for your home and then simply choose the tariff that's right for you.
See how much you could save on your business energy in 60 seconds!
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List of business energy suppliers
At Love Energy Savings, we work with the following energy suppliers:
- Avanti Gas
- British Gas
- CNG
- Crown Gas & Power
- Dual Energy
- EDF
- EON
- Gazprom Energy
- Npower
- Octopus Energy
- Opus
- Scottish Power
- Total Gas & Power
- Utilita
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Who is the cheapest energy provider for businesses?
The cheapest energy provider for businesses will depend on a number of factors, such as:
- Your location
- The size of your premises
- Your current supplier
- Current spend on business energy
- Current consumption of kWh units and current standing charges
- Meter type (standard, economy 7, maximum demand or half hourly)
The easiest way to find the cheapest energy provider is to compare energy prices.
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Who is the best energy supplier?
Choosing the best energy supplier for your business is very important. You want to know that the provider you choose will value you as a customer, that you’ll receive excellent customer service and that the company acts with total transparency.
Which? consumer magazine published a survey that compared key suppliers on a number of factors including:
- Bill accuracy
- Customer service (phone)
- Customer service (online)
- Complaints handling
- Helping you understand and reduce energy use
- Value for money
Take a look at the ‘Best and worst energy companies for 2019’ survey for more information.
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What do I have to do to switch my business energy supplier?
Switching your business energy has never been easier. Once you’ve found a supplier and quote which suits your business’ needs simply hit ‘Buy Now’ or wait for one of our agents to contact you. Once you’re happy to proceed, we’ll handle the entire switch for you. We’ll need a few additional bits of information along the way, but this will all be explained in your welcome pack.